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Item

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  1. Yangon University of Economics
  2. Master of Public Administrations (MPA/EMPA)

A Study on Perception of Consumer Protection in Myanmar (Case Study on Five Townships in Naypyitaw) (Win Theingi, 2023)

https://meral.edu.mm/records/8855
https://meral.edu.mm/records/8855
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baa422e0-a4e6-45bc-89bf-f4f75cc8ee3c
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Win Win Theingi, EMPA-42(NPT), 18th Batch.pdf (441 KB)
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Title
Title A Study on Perception of Consumer Protection in Myanmar (Case Study on Five Townships in Naypyitaw) (Win Theingi, 2023)
Language en
Publication date 2023-03-01
Authors
Win Theingi
Description
This paper investigates on perception of consumer protection in Myanmar:
case study on five townships in Nay Pyi Taw. The objectives of the study are to
identify the current situation of consumer protection activities in Myanmar and to
determine the factors influencing to perception on consumer protection. In this study,
200 respondents are asked to collect the data. Their responses are gathered through
face-to-face interviews and questionnaire surveys with a self-administered
questionnaire. It is found that most respondents get the information for consumer
protection from newspapers. It is also found that the overall mean values of consumer
rights, entrepreneur responsibilities and grantee of goods for consumer protection are
at the strongly agree levels of customers and consumer responsibilities is at the agree
levels of customers. Department of Consumer Affair mainly serves for consumer
protection. The results say that there are many problems for foods, other products and
services. Therefore, respective organizations and people should ensure the policy and
plans to protect public from those problems. Knowledge of consumer protection can
change the perception of people in concern with consumer protection.
Thesis/dissertations
Yangon University of Economics
U Khun Maung Gyi
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