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  1. Yangon University of Economics
  2. International Conference Paper and Other Journal Artical

The Effect of Corporate Social Responsibility on Organizational Identification and Work Engagement of Tour Operators in Yangon: Moderating Effect of Personal Social Responsibility (Nu Nu Lwin, 2020)

http://hdl.handle.net/20.500.12678/0000006956
http://hdl.handle.net/20.500.12678/0000006956
686f8cc3-519c-4221-bde1-76f3d260ea1d
68c38bef-5a68-45c1-98c7-1f6229d58ce4
None
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Dr. Dr. Nu Nu Lwin, The effect of corporate social responsibility. (KOMYRA)_7(4).pdf (236 KB)
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Publication type
Journal article
Upload type
Presentation
Title
Title The Effect of Corporate Social Responsibility on Organizational Identification and Work Engagement of Tour Operators in Yangon: Moderating Effect of Personal Social Responsibility (Nu Nu Lwin, 2020)
Language en
Publication date 2020-01-01
Authors
Nu Nu Lwin
Description
This study aims to examine the effect of perceived CSR of tour
operators on their organizational identification, to determine the moderating
effect of individually held personal social responsibility on the relationship
between their perceived CSR and organizational identification, and to realize
whether tour operators’ self-identification with the organization impacts on
their attitude and behavior in terms of work engagement in tour company in
Yangon. The analyses are conducted based on the responses of 326 tour
operators who are middle level managers working at 326 tour companies in
Yangon. The results illustrate that the CSR activities towards community,
employee, and customer have a positive impact on organizational identification
of the tour operators. In addition, the results reveal the moderating effects of
personal social responsibility of tour operators on the relation between
perceived CSR towards community and customer and organizational
identification. Moreover, self-identification with the company has effects on
work engagement of the tour operators. The results of the study contribute
the practical implications for tour companies to design their CSR programs in
order to promote organizational performance and strengthen their
competitiveness in highly competing tour industry.
Keywords
Corporate Social Responsibility (CSR), personal social responsibility (PSR), Organizational identification, Work engagement, Vigor, Dedication, Absorption,
Journal articles
The Mynamar Journal
70-84
Vol.7, No.4
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