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  1. University of Information Technology
  2. Faculty of Computer Science

Feature-based Summarizing of Hotel Customer Reviews

http://hdl.handle.net/20.500.12678/0000002916
http://hdl.handle.net/20.500.12678/0000002916
03d0bb45-fad2-4170-9ea3-d4f0fe879fd9
349b7e24-14c2-4530-b8a4-73003d1d0b6a
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Feature-based Feature-based Summarizing of Hotel Customer Reviews.pdf (371 Kb)
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Publication type
Conference paper
Upload type
Publication
Title
Title Feature-based Summarizing of Hotel Customer Reviews
Language en
Publication date 2014-02-18
Authors
Dim En Nyaung
Thin Lai Lai Thein
Description
Due to the rapid increase of Internet, web
opinion sources dynamically emerge which is
useful for both potential customers and product
manufacturers for prediction and decision
purposes. These are the user generated contents
written in natural languages and are unstructuredfree-
texts scheme. Therefore, opinion mining
techniques become popular to automatically
process customer reviews for extracting product
features and user opinions expressed over them.
Since customer reviews may contain both
opinionated and factual sentences, a supervised
machine learning technique applies for subjectivity
classification to improve the mining performance.
In this paper, we dedicate our work to the main
subtask of opinion summarization. The task of
product feature and opinion extraction is critical
to opinion summarization, because its effectiveness
significantly affects the identification of semantic
relationships. The polarity and numeric score of
all the features are determined by Senti-WordNet
Lexicon how intense the opinion is for both
positive and negative features. The problem of
opinion summarization refers how to relate the
opinion words with respect to a certain feature.
Probabilistic based model of supervised learning
will improve the result that is more flexible and
effective.
Keywords
Opinion Mining, Feature-based Ranking, SentiWordNet
Conference papers
ICCA 2014
17-18 February, 2014
12th International Conference on Computer Applications
Sedona Hotel, Yangon, Myanmar
https://www.ucsy.edu.mm/TwelfthIcca.do
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