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THE EFFECT OF PEOPLE-RELATED TOTAL QUALITY MANAEMENT PRACTICES ON JOB SATISFACTION AND EMPLOYEE LOYALTY IN PHYO ELECTRONICS CO.,LTD(Poe Ei Kyawe, 2019)

http://hdl.handle.net/20.500.12678/0000002788
c6a31c52-527b-4c42-ac8b-55f706f177ce
2800ba68-2f48-42ec-b4a7-1ec5bc6adec0
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Poe Poe Ei Kyawe (EMBA - 25).pdf (1437 Kb)
Publication type
Thesis
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Title
Title THE EFFECT OF PEOPLE-RELATED TOTAL QUALITY MANAEMENT PRACTICES ON JOB SATISFACTION AND EMPLOYEE LOYALTY IN PHYO ELECTRONICS CO.,LTD(Poe Ei Kyawe, 2019)
Language en
Publication date 2019-12-01
Authors
Poe Ei Kyawe
Description
The main objectives of the study are to examine the effect of people related total quality management practices (TQM) practices on employee satisfaction and to analyze the effect of employee satisfaction on employee loyalty at Phyo Electronics Co.,Ltd. This study is thoroughly done by collecting structured questionnaires from 128 employees in Phyo Electronics Co.,Ltd. The findings indicate that among the six practices of people-related total quality management, teamwork, reward and recognition, and management leadership are the most influencing factors on job satisfaction. In addition, the results show that job satisfaction positively impacts on employee loyalty. Therefore, Phyo Electronics Co.,Ltd should continue to focus on teamwork, reward and recognition, and management leadership practices to improve job satisfaction and this would lead to an increase of employee loyalty.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Daw Zar Ni Min
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