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THE EFFECT OF PEOPLE-RELATED TOTAL QUALITY MANAEMENT PRACTICES ON JOB SATISFACTION AND EMPLOYEE LOYALTY IN PHYO ELECTRONICS CO.,LTD
http://hdl.handle.net/20.500.12678/0000002788
http://hdl.handle.net/20.500.12678/0000002788c6a31c52-527b-4c42-ac8b-55f706f177ce
b0de1b5e-3d11-4e61-9e24-4022810d9321
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Title | ||||||
Title | THE EFFECT OF PEOPLE-RELATED TOTAL QUALITY MANAEMENT PRACTICES ON JOB SATISFACTION AND EMPLOYEE LOYALTY IN PHYO ELECTRONICS CO.,LTD | |||||
Language | en | |||||
Publication date | 2019-12 | |||||
Authors | ||||||
Poe Ei Kyawe (EMBA - 25) | ||||||
Description | ||||||
The main objectives of the study are to examine the effect of people related total quality management practices (TQM) practices on employee satisfaction and to analyze the effect of employee satisfaction on employee loyalty at Phyo Electronics Co.,Ltd. This study is thoroughly done by collecting structured questionnaires from 128 employees in Phyo Electronics Co.,Ltd. The findings indicate that among the six practices of people-related total quality management, teamwork, reward and recognition, and management leadership are the most influencing factors on job satisfaction. In addition, the results show that job satisfaction positively impacts on employee loyalty. Therefore, Phyo Electronics Co.,Ltd should continue to focus on teamwork, reward and recognition, and management leadership practices to improve job satisfaction and this would lead to an increase of employee loyalty. | ||||||
Identifier | https://ecor.yueco.edu.mm/handle/123456789/909 | |||||
Journal articles | ||||||
Yangon University of Economics |