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The Effect of Emotional Intelligence on Organizational Performance of AYA Bank PCL (Soe Sandar, 2025)
https://meral.edu.mm/records/11807
https://meral.edu.mm/records/1180779e41dce-a01e-4046-84a9-cbf02224e25d
d18f96ac-0cf0-480d-84e2-63abb4641b0d
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Title | ||||||
Title | The Effect of Emotional Intelligence on Organizational Performance of AYA Bank PCL (Soe Sandar, 2025) | |||||
Language | en | |||||
Publication date | 2025-05-01 | |||||
Authors | ||||||
Soe Sandar | ||||||
Description | ||||||
The objectives of the study are to analyze the effect of emotional intelligence on the organizational commitment, to analyse the effect of mediating effect of job satisfaction on the relationship between emotional intelligence and organizational commitment, and to analyze the effect of organizational commitment on organizational performance of AYA Bank PCL. This study uses both primary and secondary data. The total number of employees at AYA Bank PCL’s Head office is 500 in 2025. The Rao soft sample size calculator determines a sample size of 218. AYA Bank PCL adopted a simple random sample approach to acquire primary data from 218 out of 500 workers. This study used an online survey approach with a structured questionnaire with a five-point Likert scale to gather primary data. Secondary data are sourced from documents, prior research papers, textbooks, websites, and other pertinent information resources from AYA Bank PCL. This study employs descriptive statistics and linear regression analysis. This research examines the impact of emotional intelligence on the organizational commitment of AYA Bank PCL, as well as the mediating role of work satisfaction in the link between emotional intelligence and organizational commitment at AYA Bank PCL. The correlation between organizational commitment and organizational success at AYA Bank PCL exists. In light of these findings, AYA Bank PCL should enhance employees' emotional intelligence to bolster organizational dedication and performance. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Dr. Khin Thet Htwe |