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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. M.Com

Work Stress and Employee Performance of Myanma Posts and Telecommunications (Kyi Kyi San, 2024)

https://meral.edu.mm/records/10576
https://meral.edu.mm/records/10576
06d4fcdc-c0d9-4b8d-9107-4e647d4611de
7c3286c5-a799-4496-80b6-019492ae2db9
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Kyi Kyi Kyi San, MCom II -1.pdf (670 KB)
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Title
Title Work Stress and Employee Performance of Myanma Posts and Telecommunications (Kyi Kyi San, 2024)
Language en
Publication date 2024-10-01
Authors
Kyi Kyi San
Description
The main purposes of the study are to analyze the factors causing work stress
and to examine the effect of work stress on employee performance in Myanma Posts
and Telecommunications (MPT). Quantitative research method is applied to achieve
these main purposes. In this study, employees who are working at MPT (Head Office)
are targeted as a population. Primary data is collected from 90 employees (30% of
population) who are chosen by using simple random sampling method. The study
revealed that among the stressors, work overload, working relationship, role ambiguity,
and lack of motivation have positive significant effects on work stress but physical
environment does not affect work stress of employees in MPT. This study found that
work stress has statistically significant negative effect on performance of employee at
MPT. Therefore, management team of the MPT should implement wellness and health
programs that feature initiative aimed at promoting and improving physical health,
involving gym memberships, fitness classes or wellness challenges and should arrange
team-building activities and development work shop to their employees to reduce the
lack of team spirit. Moreover, management should launch employee assistance
programs that support services for work-related and personal issues to reduce work
stress that can lead to employee performance.
Thesis/dissertations
Yangon University of Economics
Prof. Dr. Aye Thu Htun
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