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Work Stress and Employee Performance of Myanma Posts and Telecommunications (Kyi Kyi San, 2024)
https://meral.edu.mm/records/10576
https://meral.edu.mm/records/1057606d4fcdc-c0d9-4b8d-9107-4e647d4611de
7c3286c5-a799-4496-80b6-019492ae2db9
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Title | ||||||
Title | Work Stress and Employee Performance of Myanma Posts and Telecommunications (Kyi Kyi San, 2024) | |||||
Language | en | |||||
Publication date | 2024-10-01 | |||||
Authors | ||||||
Kyi Kyi San | ||||||
Description | ||||||
The main purposes of the study are to analyze the factors causing work stress and to examine the effect of work stress on employee performance in Myanma Posts and Telecommunications (MPT). Quantitative research method is applied to achieve these main purposes. In this study, employees who are working at MPT (Head Office) are targeted as a population. Primary data is collected from 90 employees (30% of population) who are chosen by using simple random sampling method. The study revealed that among the stressors, work overload, working relationship, role ambiguity, and lack of motivation have positive significant effects on work stress but physical environment does not affect work stress of employees in MPT. This study found that work stress has statistically significant negative effect on performance of employee at MPT. Therefore, management team of the MPT should implement wellness and health programs that feature initiative aimed at promoting and improving physical health, involving gym memberships, fitness classes or wellness challenges and should arrange team-building activities and development work shop to their employees to reduce the lack of team spirit. Moreover, management should launch employee assistance programs that support services for work-related and personal issues to reduce work stress that can lead to employee performance. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Prof. Dr. Aye Thu Htun |