MERAL Myanmar Education Research and Learning Portal
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"Taxpayers' Perception on Service of the Tax Office Under the Self-Assessment System in Myanmar" (Case Study : Medium Taxpayers' Office (2)(Ye Thiri Aung, 2024)
https://meral.edu.mm/records/9857
https://meral.edu.mm/records/9857247a8fe4-586e-4d04-884c-739bbac1c5a2
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Name / File | License | Actions |
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Ye Thiri Aung, MPA-76, 21st Batch.pdf (537 KB)
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Title | ||||||
Title | "Taxpayers' Perception on Service of the Tax Office Under the Self-Assessment System in Myanmar" (Case Study : Medium Taxpayers' Office (2)(Ye Thiri Aung, 2024) | |||||
Language | en | |||||
Publication date | 2024-07-01 | |||||
Authors | ||||||
Ye Thiri Aung | ||||||
Description | ||||||
The primary source of finance for national progress is taxation. Taxpayer compliance is necessary for the tax system to function well. Knowledgeable taxpayers are more likely to abide with tax regulations. Tax offices need to provide quality tax services in order for taxpayers to have full tax knowledge. The purpose of this study is to analyze taxpayers’ perception on service of the tax office under the self-assessment system in Myanmar. This study used mix method approaches. The primary data is gathered from taxpayers of Medium Taxpayers’ Office (2). Using closed-ended and multiple-choice questionnaires, 300 respondents from medium taxpayer companies (foreign companies) participated in the study. The respondents are chosen randomly. The study found that tax administration benefit from taxpayer education campaigns. According to the results, the attitude of taxpayers towards paying taxes is positive, and it is known that taxpayers are satisfied with the service provided by the tax office. Taxpayers suggest that tax offices should upgrade services so that they can pay taxes at any time, and that tax offices should listen and solve to their grievances and problems about the payment of tax. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
U Than Htun Lay |