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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Master of Marketing Management (MMM)

Social Media Marketing Activites, Brand Image And Brand Loyalty of The Mix by Su Local Skincare Brand(Myint Myat Thu, 2024)

https://meral.edu.mm/records/9725
https://meral.edu.mm/records/9725
dd42bf0e-dbf5-4700-b81c-8bf325d509d4
2933c3a3-d012-4914-b6a4-ca76aff46b4e
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Myint Myint Myat Thu, MMM-65, 1st Batch.pdf (521 KB)
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Thesis
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Title
Title Social Media Marketing Activites, Brand Image And Brand Loyalty of The Mix by Su Local Skincare Brand(Myint Myat Thu, 2024)
Language en
Publication date 2024-06-01
Authors
Myint Myat Thu
Description
The primary objectives of this study are to identify social media marketing
activities of The Mix By Su Local Skincare Brand, to analyze the effect of social media
marketing activities on brand image and to examine the effect of brand image on brand
loyalty towards The Mix By Su Local Skincare Brand. In order to accomplish the stated
objectives, quantitative research method was used. A sample size of 396 customers of
The Mix By Su was picked from a population of 39,600 using a simple random
sampling method to collect primary data with a structured questionnaire using a 5-point
Likert scale. Secondary data was acquired from academic sources, such as academic
publications, research papers, reports and documents from relevant company, and
marketing textbooks. The findings of the multiple regression analysis revealed variables
such as informativeness, interactivity and electronic word of mouth have a positive
effect on brand image of The Mix By Su. The variable of trendiness does not have a
significant effect on brand image and the variable of entertainment shows reverse effect
on brand image of The Mix By Su. Furthermore, the findings of the study indicated that
brand image exerts a significant positive influence on brand loyalty of The Mix By Su.
Therefore, it is recommended that The Mix By Su to persist in upholding its
informativeness by improving and optimizing the efficacy of these already-existing
informativeness initiatives, interactivity by using AI and sophisticated data analytics to
acquire a deeper understanding of consumer behavior and preferences in order to
maximize interaction efforts even more and maintain the brand image, and electronic
word of mouth by encouraging satisfied customers to share more their experiences on
social media. Additionally, while trendiness is no impactful, it is recommended that
The Mix By Su to prioritize quality and efficacy over short-term trends to differentiate
it as a reliable local skincare brand. Lastly, it is recommended that The Mix By Su to
align entertainment activities with the values of brand to enhance brand image.
Thesis/dissertations
Yangon University of Economics
Dr. Aye Thanda Soe
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