{"_buckets": {"deposit": "3b0408a0-e316-4157-afab-3aec59c9c997"}, "_deposit": {"created_by": 20, "id": "9647", "owner": "20", "owners": [20], "owners_ext": {"displayname": "", "username": ""}, "pid": {"revision_id": 0, "type": "depid", "value": "9647"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/00009647", "sets": ["1582963436320"]}, "author_link": [], "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "“Effect of Total Quality Management on Employee Satisfaction and Employee Performance in Sakura Hospital” (Shwe Paing, 2024)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The study aims to analyze the effect of total quality management on employee\nsatisfaction, to analyze the effect of employee satisfaction on employee performance, and\nto analyze the moderating effect of motivational factors on the relationship between total\nquality management and employee satisfaction in Sakura Hospital. The study is conducted\nby using structured questionnaires on 103 respondents out of 400 medical employees\nworking in Sakura Hospital by using the questionnaire survey method. A simple random\nsampling method is used to select the respondents from the medical departments at Sakura\nHospital. Descriptive statistics and linear regression are used for data analysis. Based on\nthe data analysis, customer focus and top management commitment from total quality\nmanagement practices have a positive and significant effect on employee satisfaction in\nSakura Hospital. Moreover, employee satisfaction has a positive effect on employee\nperformance in Sakura Hospital. The management teams should emphasize customer focus,\nand top management commitment to total quality management practices to increase\nemployee satisfaction and employee performance in Sakura Hospital. Most importantly,\nSakura Hospital should emphasize more on building a well-established customer\nrelationship system and take more leading roles in supervising quality teams, exploring\nhow effective the quality enhancement plan and resource allocation plan are. As a result,\nthere will be better customer focus and top management commitment practices and, in turn,\nbetter total quality management practices in Sakura Hospital."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2024-07-24"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Shwe Paing EMBA II 57 (18 batch).pdf", "filesize": [{"value": "999 KB"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 999000.0, "url": {"url": "https://meral.edu.mm/record/9647/files/Shwe Paing EMBA II 57 (18 batch).pdf"}, "version_id": "dde05ae9-ebe4-4fbd-92c5-1c6fbf737a82"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Dr. Kay Thi Soe"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Shwe Paing"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2024-02-01"}, "item_title": "“Effect of Total Quality Management on Employee Satisfaction and Employee Performance in Sakura Hospital” (Shwe Paing, 2024)", "item_type_id": "21", "owner": "20", "path": ["1582963436320", "1582965660463"], "permalink_uri": "https://meral.edu.mm/records/9647", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2024-07-24"}, "publish_date": "2024-07-24", "publish_status": "0", "recid": "9647", "relation": {}, "relation_version_is_last": true, "title": ["“Effect of Total Quality Management on Employee Satisfaction and Employee Performance in Sakura Hospital” (Shwe Paing, 2024)"], "weko_shared_id": -1}