MERAL Myanmar Education Research and Learning Portal
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The Effect of Paternalistic Leadership on Employee Voice Behavior and Job Satisfaction in Myanmar Airways International Company Limited (Ei Mon Khin, 2024)
https://meral.edu.mm/records/9632
https://meral.edu.mm/records/9632cf0b4dc0-54f8-49ea-9fdf-c9c3b8f1c11a
e1016822-8dd7-4198-886a-cc434a591894
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Ei Mon Khin, EMBAII-28, 19th Batch (Online).pdf (663 KB)
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Title | ||||||
Title | The Effect of Paternalistic Leadership on Employee Voice Behavior and Job Satisfaction in Myanmar Airways International Company Limited (Ei Mon Khin, 2024) | |||||
Language | en | |||||
Publication date | 2024-03-01 | |||||
Authors | ||||||
Ei Mon Khin | ||||||
Description | ||||||
This study aims to investigate the influence of paternalistic leadership on employee voice behavior, job satisfaction, and employee retention at Myanmar Airways International (MAI), with a focus on the Ground Operations Department. In this study, both descriptive and analytical research approaches are used to accomplish these objectives. A set of structured questionnaires are distributed to a total of 140 employees at MAI Co., Ltd by using simple random sampling method. Through regression analysis, the study finds that morality leadership has negative significant effect on acquiescent but it has a positive effect on pro-social voice behavior. Moreover, benevolent leadership have positively influenced acquiescent, and pro-social voice behaviors. Authoritarian leadership has positive effect on acquiescent, defensive voice, and pro-social voice behaviors. Among the three types of employee voice behavior, acquiescent and pro-social voices have significant and positive effect on job satisfaction, while defensive voice does not have a significant effect on it. Additionally, job satisfaction has significant and positive effect on employee retention. These findings suggest that leadership style significantly affect how employees express their concerns and ideas, which, in turn, influences their job satisfaction and likelihood of remaining with the organization. This study highlights the critical role of leadership style in shaping employee voice behavior and attitudes in the aviation sector, particularly within MAI's ground operations. These insights offer valuable implications for organizational leaders and human resource professionals seeking to enhance employee engagement, satisfaction, and retention through strategic leadership practices. This strategic change will help to maximize resources and align more efficiently with the company's objectives. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Prof. Dr. Myint Myint Kyi |