{"_buckets": {"deposit": "d9590194-81ef-4d3d-97f3-eb65fb9847e1"}, "_deposit": {"created_by": 20, "id": "9629", "owner": "20", "owners": [20], "owners_ext": {"displayname": "", "username": ""}, "pid": {"revision_id": 0, "type": "depid", "value": "9629"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/00009629", "sets": ["1582963436320"]}, "author_link": [], "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "The Effect of Information System on User Satisfaction and Net Benefits at Yangon Electricity Supply Corporation (Zaw Min Oo, 2024)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The objectives of this study are to analyze the effect of information system on user satisfaction and to analyze the effect of user satisfaction on net benefits at Yangon Electricity Supply Corporation. The sample size of the study is 133 employees calculated by using Yamane’s method from 200 employees at YESC who conduct meter reading, billing, and accounting. Simple random sampling method is used to select 133 employees among 200 employees. Questionaire survey method are used to collect the primary data. Both descriptive statistics and linear regression analyses are used to analyze the collected data. The analysis of employee perception on information quality of the AMI system at YESC shows that employees agreed that the system provided accurate, understandable, and report effectiveness, contributing to their satisfaction. They strongly agreed that system quality is effectiveness and flexible enhancing user satisfaction. In service quality, employees strongly agreed that the reliability and empathy in delivering services, enhancing user satisfaction. In the analysis of perception on user satisfaction, employees agreed that the system’s functionality, ease of use, and impact on work processes. With regard to net benefits from using the AMI system at YESC, employees strongly agreed that the benefits included easy access to power distribution, financial savings, reduced power losses and customer complaints, and preventive measures against financial abuse. When the effects of information quality on user satisfaction was analyzed, accuracy and report effectiveness have positive significant effect on user satisfaction. More over system effectiveness, and system flexibility have positive significant effect on user satisfaction. Service reliability and service empathy also positively influenced user satisfaction. User satisfaction was found to be a strong predictor of net benefits, with a significant positive relationship indicating that satisfied users contribute to organizational benefits."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2024-07-23"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Zaw Min Oo, EMBAII-40, 19th Batch.pdf", "filesize": [{"value": "1 MB"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 1000000.0, "url": {"url": "https://meral.edu.mm/record/9629/files/Zaw Min Oo, EMBAII-40, 19th Batch.pdf"}, "version_id": "34418fa0-9e02-4f32-b2a1-dc2fa9cc2ffa"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Dr. Thin Nwe Oo"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Zaw Min Oo"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2024-05-01"}, "item_title": "The Effect of Information System on User Satisfaction and Net Benefits at Yangon Electricity Supply Corporation (Zaw Min Oo, 2024)", "item_type_id": "21", "owner": "20", "path": ["1582963436320", "1582965660463"], "permalink_uri": "https://meral.edu.mm/records/9629", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2024-07-23"}, "publish_date": "2024-07-23", "publish_status": "0", "recid": "9629", "relation": {}, "relation_version_is_last": true, "title": ["The Effect of Information System on User Satisfaction and Net Benefits at Yangon Electricity Supply Corporation (Zaw Min Oo, 2024)"], "weko_shared_id": -1}