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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Master of Marketing Management (MMM)

Effect of Rebranding Strategies on Organizational Performance of Myanmar Posts and Telecommunications( Khin Thuzar Kyaw, 2023)

https://meral.edu.mm/records/9131
https://meral.edu.mm/records/9131
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749f2e34-f2a9-45e3-a913-1852468e4bc8
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Khin Khin Thuzar Kyaw, MMM-35, 1st Batch.pdf (877 KB)
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Title
Title Effect of Rebranding Strategies on Organizational Performance of Myanmar Posts and Telecommunications( Khin Thuzar Kyaw, 2023)
Language en
Publication date 2023-08-01
Authors
Khin Thuzar Kyaw
Description
This study intends to uncover MPT's rebranding strategies and assess how such
strategies affect MPT's performance. In this study, primary and secondary data were also
used. At the MPT headquarters, 146 employees provided the primary data. Using a
straightforward random sampling technique, a structured questionnaire with a 5-point Likert
scale was used to gather primary data. Product differentiation, business process
reengineering, and management rebranding commitment are the four corporate rebranding
strategies that are favorably significant with MPT performance, except for corporate culture
revision. Following management commitment and product differentiation in importance, the
study indicated that business process reengineering had the greatest impact on the
performance of MPT. To improve customer care quality for the finest customer services,
MPT should consider the nurturing and recurring strategy employing new technology such
as machine learning and artificial intelligence. To retain current consumers and draw in new
ones, MPT should hasten the establishment of digital touch points. Additionally, MPT
management should always persuade staff members of the necessity of the change as well
as its possible advantages for both the business and the staff.
Thesis/dissertations
Yangon University of Economics
Dr. Tin Tin Htwe
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