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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Master of Banking and Finance (MBF/EMBF)

Taxpayer Intention to Use on Electronic Tax Payment System of Myanmar Customs

https://meral.edu.mm/records/9102
https://meral.edu.mm/records/9102
66e5d04c-723c-4433-a505-fe83c61d84a2
d2627509-85d7-4da6-b763-17dca9c6c79d
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Thuzar Thuzar Aung, EMBF -69, 8th Batch.pdf (485 KB)
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Title
Title Taxpayer Intention to Use on Electronic Tax Payment System of Myanmar Customs
Language en
Publication date 2023-08-01
Authors
Thuzar Aung
Description
The study aimed to examine the taxpayers' intention to use electronic tax payment
systems and to describe the effect of services providing factors for intention to use of
electronic tax payment system of the Myanmar Customs Department. The study used
quantitative research technique with simple random sampling method. Data collected
primary data form 294 taxpayers out of 5877 users of MACCS in Myanmar Customs
Department at Yangon Area. The descriptive statistics and multiple linear regression were
used in the study. The study analyzed the four factors such as Perceived Usefulness,
Perceived Ease of Use, Trust and Facilitating Conditions. The study found that only three
factors such as Perceived Usefulness, Trust and facilitating Conditions have a significant
influence on taxpayers' intention to use. Perceived Usefulness is the most influencing factor
on intention to use the Electronic Tax Payment system and followed by Taxpayers Trust
and Facilitating factors. The study suggest that in order to improve the system's usability
and efficiency, the e-payment system needs to be more integrated with other private banks.
Then, the e-tax payment system will be easier for taxpayers to use. Finally, Myanmar
Customs should make the tax payers to be aware the electronic payment system is more
convenient and secure. And the system should be further implemented so that it can be used
in other customs areas as well.
Thesis/dissertations
Yangon University of Economics
Dr Thynn Thynn Myint
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