{"_buckets": {"deposit": "ac290f86-8f38-47ef-8221-98b9ec19cd45"}, "_deposit": {"created_by": 20, "id": "9057", "owner": "20", "owners": [20], "owners_ext": {"displayname": "", "username": ""}, "pid": {"revision_id": 0, "type": "depid", "value": "9057"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/00009057"}, "author_link": [], "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "Client satisfaction on corporate loan in selected private banks", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "This study attempts to investigates client satisfaction on corporate loan in\nselected private banks. All banks are standing in the banking industry with income\nfrom loan interest, commission fees from BG, remittance fees, other security and\nbonds. This study aims to identified client satisfaction on corporate loan activities and\nto analyze the client satisfaction on corporate loan in selected private banks. Selected\nfour bank‘s services quality dimensions, tangibility, reliability, responsiveness,\nassurance and ethic is used for this for accessing service quality of selected private\nbank. This framework is only focus on measuring client satisfaction between\ncustomer’s perceived services quality performance and expectation on service of\nprivate banks by client.\nTo determine client satisfaction, the descriptive statistic method is applied to\nachieve object of the study. The primary data is collected from 100 respondents who\nare randomly selected from AYA bank, YOMA bank, AGD bank and UAB bank.\nRandom simple method is used completed structural questionnaires.\nThe finding shows that clients are satisfied with the responsiveness of these\nprivate banks. Moreover, perceive the service quality of service positively clients\nsatisfy the selected private banks and relationship of service quality satisfied by the\nclients.\nThe results indicate that banks are creating shared value in cases of customer\nrights, account opening and maintenance, and deposit/withdrawal of money. At this\nbackdrop, the main problem today before the commercial banks, more particularly the\npublic sector banks in Myanmar which were earlier operating in long-run survival and\nforging way ahead by retaining their valued customers. The current research paper\nattempts to analyze a customer’s perception of corporate loan in private banks. The\nstudy has been conducted in four private banks. This study is based on questionnaire\nmethod. A sample of 100 corporate loan customers has been selected using simple\nrandom sampling method. This study concluded that private banks are more preferred\nby majority of the corporate customer as they emphasize more upon relationship\nbuilding with their corporate clients and are better equipped with modern\ninfrastructure as compared to public banks."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2023-09-15"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Cho Cho Naing, MBF.pdf", "filesize": [{"value": "1.1 MB"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 1100000.0, "url": {"url": "https://meral.edu.mm/record/9057/files/Cho Cho Naing, MBF.pdf"}, "version_id": "31bdff7c-40f5-41e2-b692-16c6ce8eda56"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Daw Htike Htike Lin"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Cho Cho Naing"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-12-01"}, "item_title": "Client satisfaction on corporate loan in selected private banks", "item_type_id": "21", "owner": "20", "path": ["1582965701379"], "permalink_uri": "https://meral.edu.mm/records/9057", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2023-09-15"}, "publish_date": "2023-09-15", "publish_status": "0", "recid": "9057", "relation": {}, "relation_version_is_last": true, "title": ["Client satisfaction on corporate loan in selected private banks"], "weko_shared_id": -1}