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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. M.Com

The Influence of Product Variety on Customer Perception(A Case Study of Mobile Phones Used by People in Yangon) ( Ma Aye Aye Paing, 2018)

https://meral.edu.mm/records/8946
https://meral.edu.mm/records/8946
6ad79255-7b6d-4575-9f9c-06f90c1f96a6
6a0f7b96-a435-4e1d-9391-9f0dab96a52d
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Title
Title The Influence of Product Variety on Customer Perception(A Case Study of Mobile Phones Used by People in Yangon) ( Ma Aye Aye Paing, 2018)
Language en
Publication date 2018-11-01
Authors
Aye Aye Paing
Description
The objective of the study is to explore the relationship between product
variety and customer perception towards purchase intentions on mobile phones in
Kamaryut Township, Yangon, in Myanmar. A quantitative research approach and a
survey method were used. To collect data, a questionnaire is used as a research
instrument consisting of a series of questions. Respondents' demographic items were
involved in the questionnaire for purpose of this study. 210 respondents aged 20-60
years involved for analyses were from Kamaryut Township. Since the population in
Kamaryut Township is not exactly known, the sample size is chosen by means of nonprobability
sampling method. In order to obtain the research objectives, both primary
and secondary data were used in this study. For analysis the collected data, correlation
and linear regression analysis were employed to generate a more precise analysis of
behaviour of mobile phone users. The findings of this research study indicate that
three factors namely as function, design, and connectivity have a relationship with the
customer perception towards purchase intention of mobile phones. Out of these,
function and design of mobile phone have a significant relationship to the customer
perception towards purchase intention and design has the most significant influence.
This study will be helpful to manufacturers and service providers not only to
understand how and what influence customers towards mobile phone but also give an
idea of what features might be needed to make better sale of mobile phones
in Yangon.
Thesis/dissertations
Yangon University of Economics
Daw Win Moe Moe Kyaw
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