MERAL Myanmar Education Research and Learning Portal
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The Influence of Product Variety on Customer Perception(A Case Study of Mobile Phones Used by People in Yangon) ( Ma Aye Aye Paing, 2018)
https://meral.edu.mm/records/8946
https://meral.edu.mm/records/89466ad79255-7b6d-4575-9f9c-06f90c1f96a6
6a0f7b96-a435-4e1d-9391-9f0dab96a52d
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Aye Aye Paing,M.Com II-19.pdf (801 KB)
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Title | ||||||
Title | The Influence of Product Variety on Customer Perception(A Case Study of Mobile Phones Used by People in Yangon) ( Ma Aye Aye Paing, 2018) | |||||
Language | en | |||||
Publication date | 2018-11-01 | |||||
Authors | ||||||
Aye Aye Paing | ||||||
Description | ||||||
The objective of the study is to explore the relationship between product variety and customer perception towards purchase intentions on mobile phones in Kamaryut Township, Yangon, in Myanmar. A quantitative research approach and a survey method were used. To collect data, a questionnaire is used as a research instrument consisting of a series of questions. Respondents' demographic items were involved in the questionnaire for purpose of this study. 210 respondents aged 20-60 years involved for analyses were from Kamaryut Township. Since the population in Kamaryut Township is not exactly known, the sample size is chosen by means of nonprobability sampling method. In order to obtain the research objectives, both primary and secondary data were used in this study. For analysis the collected data, correlation and linear regression analysis were employed to generate a more precise analysis of behaviour of mobile phone users. The findings of this research study indicate that three factors namely as function, design, and connectivity have a relationship with the customer perception towards purchase intention of mobile phones. Out of these, function and design of mobile phone have a significant relationship to the customer perception towards purchase intention and design has the most significant influence. This study will be helpful to manufacturers and service providers not only to understand how and what influence customers towards mobile phone but also give an idea of what features might be needed to make better sale of mobile phones in Yangon. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Daw Win Moe Moe Kyaw |