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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Doctor of Philosophy (PhD)

Measuring Performance of Private Banks in Myanmar (Win Hteik, 2019)

https://meral.edu.mm/records/8767
https://meral.edu.mm/records/8767
f8447d01-ac76-4853-9d72-0a2ce26662f2
b2757298-87e6-4d04-99c0-69148c544175
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Dr. Dr. Win Hteik thesis.pdf (870 KB)
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Publication type
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Title
Title Measuring Performance of Private Banks in Myanmar (Win Hteik, 2019)
Language en
Publication date 2019-06-01
Authors
Win Hteik
Description
The financial sector has a facilitating role in the growth of the real sector and
likewise it is a source of fragility which has negative effects on the real sector of an
economy. Therefore, the soundness of the financial system has become increasingly
important in any economy over the recent years. The study aims to analyze the overall
performance of selected Myanmar private banks from a financial aspect by using financial
soundness indicators and from non-financial aspect in terms of customer satisfaction and
employee satisfaction. Both qualitative and quantitative research methods are applied to
measure the overall performance of selected private banks. Financial performances of
selected private banks are measured through financial soundness indicators based on
CAMEL framework. Nonfinancial performance of selected private banks is measured
through surveys on bank employee satisfaction and customer satisfaction. From the
financial aspect, Global Treasure Bank, Myanmar Oriental Bank and Small & Median
Industrial Development Bank out of 7 selected private banks are financially sound with
modest weakness and outperform their average rivals, whereas Kanbawza Bank,
Ayeyarwaddy Bank, Co-operative Bank and Myawaddy Bank just meet the major
regulatory standards and should be under cautious supervisory stance. From non-financial
perspective, performance of all selected private banks is moderately good in terms of
employee satisfaction and customer satisfaction. As overall performance measured through
composite rating analysis which taking both financial and non-financial aspects into
consideration, Global Treasure Bank and Small & Median Industrial Development Bank
are in the group of better than average banks whereas Ayeyarwaddy Bank, Co-operative
Bank, Kanbawza Bank, Myanmar Oriental Bank and Myawaddy Bank fall into the category
of average banks.
Thesis/dissertations
Yangon University of Economics
Dr.Su Su Myat
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