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  1. Yangon University of Economics
  2. Master of Business Administrations (MBA/EMBA)

The Effect of Social Media Marketing on Consumer Buying Behavior Towards 100 Plus Soft Drink

https://meral.edu.mm/records/8624
https://meral.edu.mm/records/8624
4611b321-eac6-4935-8d09-6ccc2abcb285
998427f6-bd6c-4582-a7ed-2537f1379c9d
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Hsu Hsu Thel Latt, EMBA-14( 18th Batch NPT ), 28-10-22.pdf (1.5 MB)
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Title
Title The Effect of Social Media Marketing on Consumer Buying Behavior Towards 100 Plus Soft Drink
Language en
Publication date 2022-10-01
Authors
Hsu Thel Latt
Description
The objectives of this study are to examine the effect of social media
marketing on brand equity and customer engagement and to examine the effect of brand
equity and customer engagement on consumer buying behavior towards 100Plus Soft
Drink. Analytical and descriptive research methods are used to achieve the objectives.
Systematic sampling method is used to select every 5th consumer entering to 100 Plus
soft drink Facebook Messenger. There are about 1,000 customers who are sending
message to 100Plus Facebook messenger daily. 10 days survey was conducted to collect
the primary data by using structured questionnaire. Data collection period was during
August, 2022. Primary data are collected from 250 consumers of 100Plus. Secondary data
are collected from relevant textbooks, research papers, and internet websites. Descriptive
statistics and multiple regression analysis are used to analyze the collected data.
According to the multiple regression analysis, entertainment, customization, eWOM have
significant and positive effect on Brand equity and customer engagement. Brand equity
and customer engagement have significant and positive effect on consumer buying
behavior. This study suggests that manager should explore digital marketing channel like
website marketing, pay per click advertising, email marketing, sms marketing, electronic
billboard, google ads. It can be reached in a cost-effective and measurable way. Through
digital marketing, brand can interact with customer increasing brand loyalty and driving
online sale.
Thesis/dissertations
Yangon Universit of Economics
Dr. Than Thu Zar
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