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  1. Yangon University of Economics
  2. Master of Business Administrations (MBA/EMBA)

The Effect of Information and Communication Technology (ICT) Adoption on SMES Performance in Nay Pyi Taw

https://meral.edu.mm/records/8609
https://meral.edu.mm/records/8609
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Phyu Phyu Phyu Hlaing EMBA - 5 EMBA 18th Batch.pdf (1.5 MB)
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Title
Title The Effect of Information and Communication Technology (ICT) Adoption on SMES Performance in Nay Pyi Taw
Language en
Publication date 2022-11-01
Authors
Phyu Phyu Hlaing
Description
The study aims to analyze the factors influencing ICT adoption and to examine the effect of ICT adoption on small and medium enterprises (SMEs) performance in Nay Pyi Taw. This study is conducted on a survey with 228 SMEs of 1,417 enterprises in Nay Pyi Taw registered in SME development department. Survey data are collected using a structured questionnaire and distributed to SMEs through both online and personal interviews by using a simple random sampling method. This study found that external pressure and government support have positively significant effect on ICT adoption by SMEs. Moreover, the study results indicate that the adoption of ICT has a significant impact on SMEs performance in Nay Pyi Taw. This study suggests that concerned SMEs and government to look at external pressure and government support factors with a view to achieving ICT adoption to improve firm performance. The government and SME department should conduct promotion programs to share information regarding ICT adoption and its usefulness in improving SMEs performance. This study provides a greater understanding of SMEs perception of ICT adoption in organizations. Those SMEs who are trying to promote their business online may find these results helpful in guiding their efforts.
Thesis/dissertations
Yangon University of Economics
Dr. Yan Yan Myo Naing
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