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  1. Yangon University of Economics
  2. Master of Business Administrations (MBA/EMBA)

The Effect of Academic and Non-Academic Factors on Trainee Satisfaction and Reputation of Civil Service Academy(Lower Myanmar) (Hnin Hnin Thet, 2022)

https://meral.edu.mm/records/8596
https://meral.edu.mm/records/8596
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f6397b1e-ab8d-41a8-9323-a3f16f10b37e
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Hnin Hnin Hnin Thet, EMBA II -39, 18th Batch(Naypyitaw).pdf (814 KB)
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Title
Title The Effect of Academic and Non-Academic Factors on Trainee Satisfaction and Reputation of Civil Service Academy(Lower Myanmar) (Hnin Hnin Thet, 2022)
Language en
Publication date 2022-10-01
Authors
Hnin Hnin Thet
Description
The purposes of this study are to analyze the influence of academic factors on the trainee satisfaction, to explore the influence of non-academic factors on the trainee satisfaction, and to examine the effect of trainee satisfaction on reputation of Civil Service Academy (Lower Myanmar). To achieve these objectives, both primary and secondary data are used. Descriptive and analytical methods are applied in this study. Simple random sampling method is used in this study. One-month survey is conducted to collect the primary data. In this study, total population size is 334 trainees who are attending the Postgraduate Diploma in Civil Service Management Course Batch 8. According to the Raosoft sample size calculator, sample size is 179 trainees. This study finds that the academic factors such as learning experience, teaching, and assessing have positively influenced on trainee satisfaction. The non-academic factors such as library services and student affairs have positive influence on trainee satisfaction. Furthermore, there is positive effect of trainee satisfaction on reputation of Civil Service Academy (Lower Myanmar). Based on the results, the study recommends that the Executive Committee of Civil Service Academy (Lower Myanmar) should focus and enhance the academic factors such as learning experience, teaching, and assessing. In addition, the Executive Committee of Civil Service Academy (Lower Myanmar) should also consider enhancing the library services and student affairs as non-academic factors. By upgrading these academic and non-academic factors, trainee satisfaction will increase more. Trainee satisfaction will lead to build up the reputation of Civil Service Academy (Lower Myanmar).
Thesis/dissertations
Yangon University of Economics
Dr. Yan Yan Myo Naing
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