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Item
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A Study on Microfinance Institutions in Myanmar (Case Study in Naypyitaw) (Hla Htwe Maw, 2022)
https://meral.edu.mm/records/8554
https://meral.edu.mm/records/8554808f062e-15e1-4a47-a452-1644b41ce01c
4a451ea7-0120-41ad-bdd7-c79c99ce92c1
Name / File | License | Actions |
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Publication type | ||||||
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Thesis | ||||||
Upload type | ||||||
Other | ||||||
Title | ||||||
Title | A Study on Microfinance Institutions in Myanmar (Case Study in Naypyitaw) (Hla Htwe Maw, 2022) | |||||
Language | en | |||||
Publication date | 2022-10-01 | |||||
Authors | ||||||
Hla Htwe Maw | ||||||
Description | ||||||
This study attempts to analysis of Functions of Microfinance Institutions in Myanmar. Microfinance plays a crucial tool for poverty reduction in Myanmar. It also intends to analyze the client perception on Microfinance activities in Nay Pyi Taw. This study is only a focus on measuring client perception between customer’s perceived service quality performance and expectation on service of Microfinance by client. The primary collected data are from 150 randomly selected respondents from Nay Pyi Taw Microfinance Society. Random Sampling method is to complete structural questionnaires. According to the survey result, most of the customers are highly satisfied with agricultural loan, followed by the characteristic of social loan and in order to the methodology of those MFIs, mostly satisfied the effectiveness of social service agenda. The Secondary data are collected from the record of Financial Regulatory Department and concerned division which constructed the data reliability to analyze the functions of microfinance service providers. All in all, the study highlighted Customer perception on service provided by Microfinance Industry that pointed out the customer specific needs that should be understandable for the progress of Microfinance environment and they should know the perception to standardize relevant services and also should support effective awareness to their customers for cash plan and saving mobilization for getting away from debt burden. |
||||||
Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Daw Phyo Pont Pont Thu |