MERAL Myanmar Education Research and Learning Portal
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Workforce Diversity, Employee Engagement and Employee Performance in KBZ Bank Shwe Yee Toe, 2022)
https://meral.edu.mm/records/8515
https://meral.edu.mm/records/851594be0114-d4ee-4e4a-b871-051afbc0d950
8bad3a55-e0ae-4644-8b93-37f629e209f6
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Shwe Yee Toe, Roll No.61, MBF(Day) 2nd Batch, 28-10-22.pdf (778 KB)
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Thesis | ||||||
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Title | ||||||
Title | Workforce Diversity, Employee Engagement and Employee Performance in KBZ Bank Shwe Yee Toe, 2022) | |||||
Language | en | |||||
Publication date | 2022-10-01 | |||||
Authors | ||||||
Shwe Yee Toe | ||||||
Description | ||||||
The main objective of the study is to analyze the effect of workforce diversity on employee performance. The descriptive and analytical research methods are used to meet the objectives of the study. A total of 391employees from KBZ bank are obtained by using Taro Yamane formula. This samples are selected by using simple random sampling method. The primary data is collected by using research questionnaires instruments. The study considers the diversity factor such as gender, age, experience, ethnicity and social cultural factor as per indenpendet variables. According to descriptive analysis, all the mean values get the high score. Therefore, in spite of having diversity factors in KBZ bank, the management try to have equality and respect atmosphere in the organization.In this study, workforce diversity factors of ethnicity and socio-cultural are positively significant on employee engagement in KBZ bank. This study found that employee engagement has strongly significant effect on the employee performance. According to the correlation result, the workforce diversity factors and employee engagement positively significant effects on employee performance. The study recommends that the management team of bank should consider gender diversity as an internal resource for achieving marketing and all employees in organization should perceive diversity as a source of a competitive advantage within the firm. They should embrace age diversity for the potential impact that it has for creativity and innovativeness in the firm. Moreover, bank's management should consider the employee experience for achieving the organization success. The study thus recommends banking industry to consider its workforce diversity by ensuring that it is modernized, comfortable for its employees and is secure. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Dr. Thynn Thynn Myint |