MERAL Myanmar Education Research and Learning Portal
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The Effect of Internal CSR and Organizational Culture on OCB and Job Performance of Pun Hlaing Hospital(Nyein Wai Wai Htun, 2022)
https://meral.edu.mm/records/8224
https://meral.edu.mm/records/8224930c0618-5ff1-4f38-8c90-9bf1ccd588ef
886c8f3f-d0fb-428f-957a-9cbf19a2817c
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Thesis | ||||||
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Title | ||||||
Title | The Effect of Internal CSR and Organizational Culture on OCB and Job Performance of Pun Hlaing Hospital(Nyein Wai Wai Htun, 2022) | |||||
Language | en | |||||
Publication date | 2022-03-01 | |||||
Authors | ||||||
Nyein Wai Htun | ||||||
Description | ||||||
The purposes of this study are to examine the effect of internal corporate social responsibility and organizational culture on organizational citizenship behavior and to analyze the influence of organizational citizenship behavior on job performance of employees in Pun Hlaing Hospital. The study applies both descriptive and analytical methods to achieve study objectives. The survey results indicate that most of the respondents have favorably perceived on internal corporate social responsibility and organizational culture which in turn, influence on organizational citizenship behavior of employees at Pun Hlaing Hospital. The results of the study indicated that among internal corporate social responsibility factors, quality of life is the most influencing on organizational citizenship behavior of employees whereas health and safety, human capital development and workplace diversity have shown significant positive effect on organizational citizenship behavior. In addition, among five factors of organizational culture, long-term orientation is the largest effect on organizational citizenship behavior followed by masculinity and uncertainty avoidance. Finally, all dimensions of organizational citizenship behavior, except for sportsmanship have the significant positive effect on job performance of employees in Pun Hlaing Hospital. The study suggests that Pun Hlaing Hospital needs to plan corporate actions of helping employees, such as providing fair treatment, organizing good working environment, training, and career development opportunities which can provide a strong sense of organizational support for the staff that lead to enhancing organization citizenship behavior and job performance of employees and thereby sustaining organizational performance. |
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Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Dr. Nu Nu Lwin |