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  1. Yangon University of Economics
  2. Master of Business Administrations (MBA/EMBA)

Factors Influencing Employee Loyalty in Victorial Hospital (Khine Thinsar Maung, 2022)

https://meral.edu.mm/records/8207
https://meral.edu.mm/records/8207
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4f4bc436-5e87-4188-ab5c-e7d5eb1bd525
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Khine Khine Thinsar Maung,EMBAII-41, 17th. Bt..pdf (1.4 MB)
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Title
Title Factors Influencing Employee Loyalty in Victorial Hospital (Khine Thinsar Maung, 2022)
Language en
Publication date 2022-04-01
Authors
Khine Thinsar Maung
Description
This study aims to examine the influence of employee empowerment on job
satisfaction in Victoria Hospital and the influence of compensation on job satisfaction in
Victoria Hospital. It also analyses the impact of work happiness on worker’s devotion in
Victoria Hospital. Respondents are selected by using simple random sampling method. The
primary data are collected from 130 employees of Victoria Hospital with structured
questionnaire. The secondary data are collected from text books, previous research papers,
and reports from hospital. The result shows that staff joyfulness factors, both structural and
psychological factors, have the important impact on work pleasure. Among these factors,
structural empowerment is the main determinant factor of job satisfaction of employees at
Victoria hospital. The study also reveals that both extrinsic and intrinsic compensations are
strongly positive significant with job satisfaction. Among compensation factors, intrinsic
compensation is the main determinant factor of employee’s job satisfaction. In addition,
the job satisfaction has the significant effect on workers’ devotion in Victoria Hospital.
Regarding structural empowerment, Victoria hospital should support shared authorisation,
influential nurses, lifelong professional development, and strong community partnerships.
For psychological empowerment, the hospital should develop its employees and give
delegation to capable employees. Victoria hospital should pay attention to intrinsic
compensation first. The hospital should maintain and promote mutual respect culture.
Regarding extrinsic compensation, the hospital should examine staffs if they prefer
overtime pay or substitute day off. Regarding extrinsic compensation, the hospital should
inquire workers whether they prefer overtime pay or substitute day off. Finally, Victoria
hospital should monitor the work joy and loyalty status of the employees regularly in order
to retain valuable workforce and achieve competitive advantage.
Thesis/dissertations
Yangon University of Economics
Dr. Hla Hla Mon
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