{"_buckets": {"deposit": "684f6a13-2681-4cfa-9042-498e302fdced"}, "_deposit": {"created_by": 143, "id": "8181", "owner": "143", "owners": [143], "owners_ext": {"displayname": "", "username": ""}, "pid": {"revision_id": 0, "type": "depid", "value": "8181"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/00008181", "sets": []}, "author_link": [], "control_number": "8181", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "Wave Money Services Satisfaction of University Students in Sagaing City", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "This study focuses on anally sing the customer satisfaction of Wave Money Services of University students in Sagaing City. In this study, both primary data and secondary data are used. The descriptive analysis and multiple regression analysis are used to examine the factors of satisfaction related to cash withdraw and cash transfer. Moreover, the primary data is structured questionnaires for demographic characteristics of students, usage of Wave Money ervices and descriptive statistics for factors regarding the nature of customer satisfaction. The results show that cash withdrawal and satisfaction factors: accessibility, trustworthy, service reliability of Wave Money Services positively impacts on customer satisfaction are statistically significant. Convenience is not significant because the connection is not good and cash transfer fees is high. Cash transfer has a positive impact on customer satisfaction because of  he easy way to transfer and to withdraw money as well as the easy transaction and process. Wave Money can reset password if user forgot password  The strong principles set by the government must obeyed. Tel nor operator needs to serve more convenience for Wave Money Services with good et w or connection. Wave service shop should build good communication with customer ."}]}, "item_1583103108160": {"attribute_name": "Keywords", "attribute_value_mlt": [{"interim": "Wave Money"}, {"interim": "Money Transfer Service"}, {"interim": "Cash Transfer"}, {"interim": "Cash Withdraw"}, {"interim": "Customer Satisfaction"}, {"interim": "University Students"}, {"interim": "Sagaing City"}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2022-03-23"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "U Kyaw Thuya.pdf", "filesize": [{"value": "399 KB"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 399000.0, "url": {"url": "https://meral.edu.mm/record/8181/files/U Kyaw Thuya.pdf"}, "version_id": "53432050-c698-4ec3-b087-3a672d50b8bb"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_issue": "2021-12-01", "subitem_journal_title": "Wave Money Services Satisfaction of University Students in Sagaing City", "subitem_pages": "1-23", "subitem_volume": "Vol.4,No.2"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "University of Co-operative and Management,Sagaing"}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Kyaw Thura1"}, {"subitem_authors_fullname": "Khin Zar Chi Thant2"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Publication"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Journal article"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2021-12-01"}, "item_title": "Wave Money Services Satisfaction of University Students in Sagaing City", "item_type_id": "21", "owner": "143", "path": ["1607960099348", "1608034873646"], "permalink_uri": "https://meral.edu.mm/records/8181", "pubdate": {"attribute_name": "PubDate", "attribute_value": "2021-12-01"}, "publish_date": "2021-12-01", "publish_status": "0", "recid": "8181", "relation": {}, "relation_version_is_last": true, "title": ["Wave Money Services Satisfaction of University Students in Sagaing City"], "weko_shared_id": -1}