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  1. Yangon University of Economics
  2. Department of Commerce

The Effect of Job characteristics on employee performance in Insurance Companies in Yangon

http://hdl.handle.net/20.500.12678/0000007818
http://hdl.handle.net/20.500.12678/0000007818
47ff18f5-361d-4e7e-b58c-c1b0ae72cea8
6f455fa3-fb4f-44b8-8fd6-e2043284be82
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Title The Effect of Job characteristics on employee performance in Insurance Companies in Yangon
Language en
Publication date 2020-12-01
Authors
Su Naing Thein
Description
The objectives of this study were to examine the effect of job characteristics on job satisfaction and to analyze the effect of job satisfaction on employee performance at three selected insurance companies in Yangon. Both primary data and secondary data were used. The primary data was collected by using online survey, calling phone and sending e–mail to 105 employees of these companies. In this study, job characteristics are identified by skill variety, task identity, task significance, task autonomy and task feedback. According to multiple regression analysis, task feedback and task significance had a positive effect on job satisfaction among others. The results also indicated that job satisfaction had also significant effect on performance of employees. The study suggests that regarding with feedback, the management should appreciate their staff by providing rewards occasionally to them. Regarding task significance, the management person should design jobs by giving a suitable significant level for employee efforts to feel proud in doing their job as an employee. Thus, the employees become motivated and satisfied in their job and make efforts improving their performance in the organization.
Thesis/dissertations
Yangon University of Economics
Tin Tin Htwe, Dr.
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