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  1. Yangon University of Economics
  2. Yangon University of Economics Research Journal and Universities Research Journal

Employers' satisfaction towards employability skills of B.Com/B.Act graduates from yangon university of Economics.

http://hdl.handle.net/20.500.12678/0000006907
http://hdl.handle.net/20.500.12678/0000006907
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221ca868-8fae-44b3-ba6f-65395af78b33
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Dr. Dr. Soe Thu, Thwe Thwe Tun.pdf (703 KB)
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Journal article
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Publication
Title
Title Employers' satisfaction towards employability skills of B.Com/B.Act graduates from yangon university of Economics.
Language en
Publication date 2018-03-01
Authors
Soe Thu
Thwe Thwe Tun
Description
This study intends to analyze employers’ satisfaction towards employability skills of B.Com/B.Act graduates from Yangon University of Economics and explore the gap between the expectation and perception of employers. The SERVQUAL model is used to measure the gap. Both primary and secondary are used in this study. Personal interviews with randomly selected 228 employers (8% of 3000 enterprises) from three types of business are conducted by using structured questionnaire. In this study, the employability skills are categorized as four types which are technical skills, cognitive skill, and intrapersonal skill and interpersonal skill. The results of the gap in all types of skill are negative. In accordance with the observation that has been made by comparing mean value of each skill, the cognitive skill has the highest gap to meet employers’ satisfaction. This gap is obtained due to the higher expectation of employers towards overseeing several tasks and analytical skill. The interpersonal skill is the skill which has the lowest gap. This is because the perception of employers towards the graduates’ listening skill and collaboration skill which is not significantly different from their expectation. These results indicate that graduates should develop the employability skills to reduce the gap between the expectation and perception
Keywords
Employability skills, Types of Business and Gap Analysis
Journal articles
Yangon University of |Economics Research Journal
54-63
vol.5, no.2
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