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Improved Feature-based Summarizing and Mining from Hotel Customer Reviews

http://hdl.handle.net/20.500.12678/0000003986
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19b8e4e8-f23b-4249-a57a-f5c00fbe9e1b
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4.Improved 4.Improved Feature-based Summarizing and Mining from Hotel C.pdf (89 Kb)
Publication type
Article
Upload type
Publication
Title
Title Improved Feature-based Summarizing and Mining from Hotel Customer Reviews
Language en
Publication date 2015-02-05
Authors
Nyaung, Dim En
Thein, Thin Lai Lai
Description
Due to the rapid increase of Internet, webopinion sources dynamically emerge which is useful forboth potential customers and product manufacturersfor prediction and decision purposes. These are theuser generated contents written in natural languagesand are unstructured-free-texts scheme. Therefore,opinion mining techniques become popular toautomatically process customer reviews for extractingproduct features and user opinions expressed overthem. Since customer reviews may contain bothopinionated and factual sentences, a supervisedmachine learning technique applies for subjectivityclassification to improve the mining performance. Inthis paper, we dedicate our work to the main subtask ofopinion summarization. The task of product featureand opinion extraction is critical to opinionsummarization, because its effectiveness significantlyaffects the identification of semantic relationships. Thepolarity and numeric score of all the features aredetermined by Senti-WordNet Lexicon how intense theopinion is for both positive and negative features. Theproblem of opinion summarization refers how to relatethe opinion words with respect to a certain feature.Probabilistic based model of supervised learning willimprove the result that is more flexible and effective.
Keywords
Opinion Mining, Summarizing, SentiWordNet, Text Mining, Sentiment Analysis, Opinion Mining, Summarizing, SentiWordNet, Text Mining, Sentiment Analysis
Identifier http://onlineresource.ucsy.edu.mm/handle/123456789/170
Journal articles
Thirteenth International Conferences on Computer Applications(ICCA 2015)
Conference papers
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