MERAL Myanmar Education Research and Learning Portal
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BRAND TRUST, BRAND AFFECTION AND BRAND LOYALTY ON VIEWSONIC BRAND PRODUCTS (Myo Myint Tun, 2019)
http://hdl.handle.net/20.500.12678/0000002758
http://hdl.handle.net/20.500.12678/000000275886419bd1-e697-4650-a81f-71f310070d64
763aa2de-37e4-405a-817f-0365aad2c791
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Myo Myint Tun (EMBA - 66).pdf (702 Kb)
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Title | ||||||
Title | BRAND TRUST, BRAND AFFECTION AND BRAND LOYALTY ON VIEWSONIC BRAND PRODUCTS (Myo Myint Tun, 2019) | |||||
Language | en | |||||
Publication date | 2019-12-01 | |||||
Authors | ||||||
Myo Myint Tun | ||||||
Description | ||||||
This study intends to explore influencing factors of marketing practices on brand loyalty through brand trust and brand affection on ViewSonic brand products. The data is collected from one hundred and eight respondents who are selected by using two-stage random sampling method. This study found that product quality, customer service, and convenience have a positive effect on brand trust while customer service, communication, and convenience have a positive effect on brand affection. Moreover, brand trust and brand affection have strongly affected on the brand loyalty of ViewSonic brand products. Therefore, it can be suggested that if the dimensions of brand trust and brand affection are high, brand loyalty is high. ViewSonic should focus on continuous innovations together with the strong value proposition, integration with business partners (co-branding), performing marketing activities to improve brand trust and brand affection in order to promote the customer loyalty on ViewSonic brand products. |
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Journal articles | ||||||
Yangon University of Economics | ||||||
Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Dr. Su Hlaing Oo |