{"_buckets": {"deposit": "22350f64-e931-49e9-a1aa-0f3bf9933682"}, "_deposit": {"id": "1731", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1731"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1731", "sets": ["1582963436320", "user-yueco"]}, "author_link": [], "communities": ["yueco"], "control_number": "1731", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "CHALLENGES OF THE KBZPAY AGENTS (Thet Oo Maung, 2019)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The objectives of this study are to identify the services provided by KBZ Pay agents and to analyze the challenges faced by KBZPay Agents. The survey results are summarized based upon the primary data and secondary data. Primary data is collected from 120 KBZPay Agents in Yangon through interview with structured questionnaires. The methods used in this study are the descriptive and quantitative research methods. The secondary data was collected from text books, journals, previous research papers and various websites. According to the result of the survey, the study found that mobile network unstable in some places of urban and rural area and weakness in technology that can be inefficient operations of agents. The study observed that more ATM machines are needed when the user and agents want to withdrawal E-money or physical cash. One of the challenges of agents is that the lack of awareness on users because they don’t know how to use mobile money and the benefits of mobile money. Therefore the bank should educate to user to improve awareness and to give training to their agents. Moreover, the bank needs to expand their branch network and agent network. Since some agents don’t have enough money to make transactions, the bank should provide the loan to their agents. The bank should give the incentive schemes when the agent has good performance of using KBZPay services."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Thet Oo Maung (MBF - 70).pdf", "filesize": [{"value": "1212 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 1212000.0, "url": {"url": "https://meral.edu.mm/record/1731/files/Thet Oo Maung (MBF - 70).pdf"}, "version_id": "a52805b4-91a1-4931-9771-c4ff84b4c4ab"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Prof. Dr. Aye Thu Htun"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Thet Oo Maung"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-12-01"}, "item_title": "CHALLENGES OF THE KBZPAY AGENTS (Thet Oo Maung, 2019)", "item_type_id": "21", "owner": "1", "path": ["1582963436320", "1582965701379"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001731", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1731", "relation": {}, "relation_version_is_last": true, "title": ["CHALLENGES OF THE KBZPAY AGENTS (Thet Oo Maung, 2019)"], "weko_shared_id": -1}