MERAL Myanmar Education Research and Learning Portal
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ORGANIZATIONAL JUSTICE AND EMPLOYEE BEHAVIOR AT HOTELS IN MYANMAR (Mya Thett Oo, 2019)
http://hdl.handle.net/20.500.12678/0000001721
http://hdl.handle.net/20.500.12678/0000001721ebe04c77-09f1-4e6d-87bd-6e4f1f74e2c4
4ba14732-bdd2-403a-8d41-8fa412dfb70e
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Mya Thet OO.pdf (4245 Kb)
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Dissertation | ||||||
Upload type | ||||||
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Title | ||||||
Title | ORGANIZATIONAL JUSTICE AND EMPLOYEE BEHAVIOR AT HOTELS IN MYANMAR (Mya Thett Oo, 2019) | |||||
Language | en | |||||
Publication date | 2019-07-01 | |||||
Authors | ||||||
MYA THET OO | ||||||
Description | ||||||
This study was conducted with the objective of investigating the relationship between organizational justice and employee behaviors by considering the mediation effect of organizational trust, organizational commitment and leader member exchange relationship. Two stage sampling method was used to collect data. Out of 291 hotels which have 30 rooms and above, 16 hotels were selected as samples: 10 hotels from Yangon and 6 hotels from Mandalay. A sample of 359 employees from 1807 total population at 16 hotels were randomly selected. The measurement of constructs and the hypothesized relationships among variables were assessed by the use of structural equation modeling (SEM). Hotel employees feel that they do not have fairness on outcomes distribution and allocation procedures while they have interpersonal and informational justice. The results also demonstrated that perception of organizational justice positively predicts organizational citizenship behavior (OCB) and in-role behavior (IRB). Organizational trust and leader member exchange serve as partial meditation roles on the relationship between organizational justice and employee behaviors (IRB, OCBI, OCBO). However, organization commitment only serves as a mediator on the relationship between organizational justice and organizational citizenship behavior towards individual (OCBI). It was found that employees’ perception of organizational justice is effective in producing attitudinal outcomes such as organizational trust, organizational commitment and leader-member exchange relationship and then these again create better employee behaviors of both in-role and extra-role. Hotels in Myanmar need to promote organization justice perception in the mind of employees in order to create better IRB and OCB through stronger organizational trust, organizational commitment and leader member exchange relationship. The results provide managers considerable insight into the perceptions of organizational justice and guidelines how to promote employees’ perception of organizational justice and employee behavior at hotels in Myanmar | ||||||
Journal articles | ||||||
Yangon University of Economics | ||||||
Thesis/dissertations | ||||||
Yangon University of Economics | ||||||
Prof.Dr.Tun Aung |