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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Master of Banking and Finance (MBF/EMBF)

EFFECT OF SOFT SKILL ON EMPLOYEE PERFORMANCE IN BANKING SECTOR OF MYANMAR (Su Pan Aung, 2019)

http://hdl.handle.net/20.500.12678/0000001616
http://hdl.handle.net/20.500.12678/0000001616
58053d59-e7aa-4bb7-acd9-7bfde51e87dc
1470ab42-2a5d-4a04-87b3-26698c91537a
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Su Su Pan Aung (MBF - 54).pdf (643 Kb)
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Title
Title EFFECT OF SOFT SKILL ON EMPLOYEE PERFORMANCE IN BANKING SECTOR OF MYANMAR (Su Pan Aung, 2019)
Language en
Publication date 2019-12-01
Authors
Su Pan Aung (MBF - 54)
Description
This study focuses on the soft skill that effect the performance of employee. The objectives of the study is to identify the soft skill to employee in banking sector and to examine the effect of soft skill on employee performance in banking sector of Myanmar. However, the thesis is linked with soft skill that effect on performance of employee has been analysis through data collected from 85 respondents of AYA bank. The primary data was collected by using structured questions and with the participation of middle level and above employee from AYA bank. In thesis, where mainly based on descriptive statistics and linear regression analysis methods were used to conclude primary data. The soft skills consist of leadership, communication, teamwork, problem solving, and time management skills. The performance is measured using 10 structural questions. The results show positive link between soft skills and the performance of employee. Although the survey respondents are from middle and above level in their career, it is shown that there is the need to improve their soft skill theory and applications. And addition to this, it is shown the performance is not high among respondents. Therefore, it is suggested to provide more theoretical training regarding the soft skills and need on the job training to improve performance of employee of AYA bank.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Daw Khin Nwe Ohn
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