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  1. Yangon University of Economics
  2. Master of Business Administrations (MBA/EMBA)

THE EFFECT OF CONSUMPTION VALUES ON BRAND LOYALTY OF HAIR CARE PRODUCTS IN YANGON (May Myat Su Aung, 2019)

http://hdl.handle.net/20.500.12678/0000001594
http://hdl.handle.net/20.500.12678/0000001594
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069fac90-351d-46d8-a5f4-3a0586f55bd9
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May May Myat Su Aung (MBA - 1).pdf (748 Kb)
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Title
Title THE EFFECT OF CONSUMPTION VALUES ON BRAND LOYALTY OF HAIR CARE PRODUCTS IN YANGON (May Myat Su Aung, 2019)
Language en
Publication date 2019-12-01
Authors
May Myat Su Aung
Description
The purposes of this study are to examine the effect of consumption values on brand
loyalty of hair care products and to analyze the influence of brand loyalty on repurchase
intention of hair care products. The data are collected using structured questionnaires from
385 consumers of hair care products who are randomly chosen from beauty stores such as
Beauty Diary in Yangon. Among five consumption values, social value, emotional value
and epistemic value have the effect on four-dimensional brand loyalty. Affective loyalty,
conative loyalty and behavioral loyalty have positive influence on repurchase intention of
hair care brands. To create brand loyalty, marketers should attract customers by persuasive
advertisements, reasonable price, effective customer relationship management which also
directs to repurchase intention.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Dr. Hla Hla Mon
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