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Item

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APPLICATION OF WAITING LINE MODEL IN GLOBAL TREASURE BANK LIMITED ( Hnin Wai Htwe, 2019)

http://hdl.handle.net/20.500.12678/0000001569
a529a6b5-4a07-42ea-b52a-8ba22ba8c341
159df863-80f4-4e15-b6c0-e12bfb0a1b04
None
Name / File License Actions
Hnin Hnin Wai Htwe (EMBF - 17).pdf (621 Kb)
Publication type
Thesis
Upload type
Other
Title
Title APPLICATION OF WAITING LINE MODEL IN GLOBAL TREASURE BANK LIMITED ( Hnin Wai Htwe, 2019)
Language en
Publication date 2019-12-01
Authors
Hnin Wai Htwe (EMBF - 17)
Description
This study focuses the aim of assessing the application of waiting line system in Global Treasure Bank. The objectives of the study are to identify the waiting line in Global Treasure Bank and to explore the shorter waiting time for clients and quicker service rate delivered through application of waiting line model. Descriptive research method is used in the study. Secondary data and information are collected from official data and reports from public websites, relevant books and references, articles, literature, previous thesis papers and other people documents from internet. According to the results of waiting line analysis, both the average queue time and the average service time are within the standard time set by the bank (i.e. 15 minutes and 5 minutes respectively). The results indicated the overall performance of the Waiting Line model in Global Treasure Bank are increase of more tellers are added.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Dr. Daw Soe Thu
0
0
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