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  1. Yangon University of Economics
  2. Master of Banking and Finance (MBF/EMBF)

APPLICATION OF WAITING LINE MODEL IN GLOBAL TREASURE BANK LIMITED

http://hdl.handle.net/20.500.12678/0000001569
http://hdl.handle.net/20.500.12678/0000001569
a529a6b5-4a07-42ea-b52a-8ba22ba8c341
5ff984a9-f577-4050-b106-a24dba374605
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Hnin Hnin Wai Htwe (EMBF - 17).pdf (621 Kb)
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Thesis
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Publication
Title
Title APPLICATION OF WAITING LINE MODEL IN GLOBAL TREASURE BANK LIMITED
Language en
Publication date 2019-12
Authors
Hnin Wai Htwe (EMBF - 17)
Description
This study focuses the aim of assessing the application of waiting line system in Global Treasure Bank. The objectives of the study are to identify the waiting line in Global Treasure Bank and to explore the shorter waiting time for clients and quicker service rate delivered through application of waiting line model. Descriptive research method is used in the study. Secondary data and information are collected from official data and reports from public websites, relevant books and references, articles, literature, previous thesis papers and other people documents from internet. According to the results of waiting line analysis, both the average queue time and the average service time are within the standard time set by the bank (i.e. 15 minutes and 5 minutes respectively). The results indicated the overall performance of the Waiting Line model in Global Treasure Bank are increase of more tellers are added.
Identifier https://ecor.yueco.edu.mm/handle/123456789/502
Journal articles
Yangon University of Economics
Conference papaers
Books/reports/chapters
Thesis/dissertations
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