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Item

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CORPORATE CUSTOMER ATTITUDE ON INTERNATIONAL TRADE PAYMENT SYSTEM OF MYANMA FOREIGN TRADE BANK ( Tin Tin Moe, 2019)

http://hdl.handle.net/20.500.12678/0000001535
9e6602c5-bc93-4c37-bff2-6c5bed5819e2
f7d08d38-d4b6-46be-8ff0-7f2cd2e068f3
None
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Tin Tin Tin Moe (MBF - 73).pdf (172 Kb)
Publication type
Thesis
Upload type
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Title
Title CORPORATE CUSTOMER ATTITUDE ON INTERNATIONAL TRADE PAYMENT SYSTEM OF MYANMA FOREIGN TRADE BANK ( Tin Tin Moe, 2019)
Language en
Publication date 2019-12-01
Authors
Tin Tin Moe (MBF - 73)
Description
The objectives of the study are to identify the international trade payment services provided by MFTB and to examine the corporate customer attitude on international banking services of the MFTB, by using tri-component attitude model.The respondents of this study consist of 100 corporate customers among 11326 customers of the bank is drawn as the primary data from survey questioner. In this study, the respondents were selected on working days of during October 2019 to November 2019 by using survey questionnaires collection. The facts and information are collected from 2013-2014 to 2017-2018 financial year. According to the survey result 2019, among the corporate customer attitude on international trade payment system belief component, feeling component, behavior component, feeling component result is best, because of services charges and accountability and transparency by service. In assessment of the reliability of the scale, indicates a favorable internal consistency because MFTB provide to customer trade finance service as bank’s new product with reasonable interest rate. Beside, MFTB has a good reputation and 43 years banking experience. The results of survey, indicates that both exporters and importers to use the secure and smooth of payment , MFTB need to provide trade finance facilities to the bank’s customer with suitable the payment systems. As a state-owned of MFTB, We will object to promote the staff’s capacity building, to make the banking service procedures to the customers transparent. And then, MFTB Bank is carrying to serve the banking services and to contribute to the implementation of the policies set up in order to get our people’s trust, to reinforce the development of the nation and people interest from the banking sector point of view.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Daw Khin Nwe Ohn
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