Index Link

  • RootNode
    • Co-operative College, Mandalay
    • Cooperative College, Phaunggyi
    • Co-operative University, Sagaing
    • Co-operative University, Thanlyin
    • Dagon University
    • Kyaukse University
    • Laquarware Technological college
    • Mandalay Technological University
    • Mandalay University of Distance Education
    • Mandalay University of Foreign Languages
    • Maubin University
    • Mawlamyine University
    • Meiktila University
    • Mohnyin University
    • Myanmar Institute of Information Technology
    • Myanmar Maritime University
    • National Management Degree College
    • Naypyitaw State Academy
    • Pathein University
    • Sagaing University
    • Sagaing University of Education
    • Taunggyi University
    • Technological University, Hmawbi
    • Technological University (Kyaukse)
    • Technological University Mandalay
    • University of Computer Studies, Mandalay
    • University of Computer Studies Maubin
    • University of Computer Studies, Meikhtila
    • University of Computer Studies Pathein
    • University of Computer Studies, Taungoo
    • University of Computer Studies, Yangon
    • University of Dental Medicine Mandalay
    • University of Dental Medicine, Yangon
    • University of Information Technology
    • University of Mandalay
    • University of Medicine 1
    • University of Medicine 2
    • University of Medicine Mandalay
    • University of Myitkyina
    • University of Public Health, Yangon
    • University of Veterinary Science
    • University of Yangon
    • West Yangon University
    • Yadanabon University
    • Yangon Technological University
    • Yangon University of Distance Education
    • Yangon University of Economics
    • Yangon University of Education
    • Yangon University of Foreign Languages
    • Yezin Agricultural University
    • New Index

Item

{"_buckets": {"deposit": "f24af728-6cb4-49c7-9bb8-8304df060b1a"}, "_deposit": {"id": "1451", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1451"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1451", "sets": ["1582963436320", "user-yueco"]}, "author_link": [], "communities": ["yueco"], "control_number": "1451", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "ANALYSIS OF QUEUING SYSTEMS AT MAB BANK (A CASE STUDY: APPLICATION OF QUEUING THEORY) (Thet Thet Win, 2019)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "This study focuses on the implementing the strategic based on the waiting time and service cost of MAB bank in Mandalay City as a case study. This study contains the analysis of queuing system for single- channel and multi-channel for each counter of MAB bank and economic analysis of waiting line to observe minimum total expected cost for MAB bank. This study persistent the waiting line characteristics such as the average arrival rate, the average service rate, the probability that there are no customers in the system, the average number of customer in the queue, the average number of customers in the system, the average time a customer spends in the queue, the average time customer spends in the system and server utilization based on the single- channel and multi-channel queuing system by using TORA software, determining the optimal server number at total expected cost for each services and implementing the best number of optimal server base on the results. This study include three service counters which is withdrawing counter, and deposit counter, single service counter which are remittance counter respectively. Relating to methodologies, the direct observation method was used to determine customer arrival and service distribution. Furthermore, key informant interview is applied to calculate service cost. Based on the findings, it is highlighted that the existing service counters are reliable for the customers to satisfy. But, if the MAB bank uses the one-stop service counter system, it reduce the average number of customers in the queue, the average number of customers in the system, the average time spends a customer in the queue, the average time spends a customer in the system, and traffic intensity (service utilization). And also it is the more suitable to reduce cost and waiting time for customer and the bank."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Thet Thet Win ( EMBF -6).pdf", "filesize": [{"value": "897 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 897000.0, "url": {"url": "https://meral.edu.mm/record/1451/files/Thet Thet Win ( EMBF -6).pdf"}, "version_id": "bbfa66c8-3a5d-4770-aeb4-7171e5e91d6b"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Pro. Dr. Daw Soe Thu"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Thet Thet Win ( EMBF -6)"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-12-01"}, "item_title": "ANALYSIS OF QUEUING SYSTEMS AT MAB BANK (A CASE STUDY: APPLICATION OF QUEUING THEORY) (Thet Thet Win, 2019)", "item_type_id": "21", "owner": "1", "path": ["1582963436320", "1582965701379"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001451", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1451", "relation": {}, "relation_version_is_last": true, "title": ["ANALYSIS OF QUEUING SYSTEMS AT MAB BANK (A CASE STUDY: APPLICATION OF QUEUING THEORY) (Thet Thet Win, 2019)"], "weko_shared_id": -1}

ANALYSIS OF QUEUING SYSTEMS AT MAB BANK (A CASE STUDY: APPLICATION OF QUEUING THEORY) (Thet Thet Win, 2019)

http://hdl.handle.net/20.500.12678/0000001451
b8d9ce83-2ca1-4cd5-85a3-4d481db26686
f24af728-6cb4-49c7-9bb8-8304df060b1a
None
Name / File License Actions
Thet Thet Thet Win ( EMBF -6).pdf (897 Kb)
Publication type
Thesis
Upload type
Other
Title
Title ANALYSIS OF QUEUING SYSTEMS AT MAB BANK (A CASE STUDY: APPLICATION OF QUEUING THEORY) (Thet Thet Win, 2019)
Language en
Publication date 2019-12-01
Authors
Thet Thet Win ( EMBF -6)
Description
This study focuses on the implementing the strategic based on the waiting time and service cost of MAB bank in Mandalay City as a case study. This study contains the analysis of queuing system for single- channel and multi-channel for each counter of MAB bank and economic analysis of waiting line to observe minimum total expected cost for MAB bank. This study persistent the waiting line characteristics such as the average arrival rate, the average service rate, the probability that there are no customers in the system, the average number of customer in the queue, the average number of customers in the system, the average time a customer spends in the queue, the average time customer spends in the system and server utilization based on the single- channel and multi-channel queuing system by using TORA software, determining the optimal server number at total expected cost for each services and implementing the best number of optimal server base on the results. This study include three service counters which is withdrawing counter, and deposit counter, single service counter which are remittance counter respectively. Relating to methodologies, the direct observation method was used to determine customer arrival and service distribution. Furthermore, key informant interview is applied to calculate service cost. Based on the findings, it is highlighted that the existing service counters are reliable for the customers to satisfy. But, if the MAB bank uses the one-stop service counter system, it reduce the average number of customers in the queue, the average number of customers in the system, the average time spends a customer in the queue, the average time spends a customer in the system, and traffic intensity (service utilization). And also it is the more suitable to reduce cost and waiting time for customer and the bank.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Pro. Dr. Daw Soe Thu
0
0
views
downloads
Views Downloads

Export

OAI-PMH
  • OAI-PMH DublinCore
Other Formats