{"_buckets": {"deposit": "54bda7c1-69ac-4424-9e43-4809c1fa7c0f"}, "_deposit": {"id": "1397", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1397"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1397", "sets": ["1582963436320", "user-yueco"]}, "author_link": [], "communities": ["yueco"], "control_number": "1397", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "TOTAL QUALITY MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE OF YOMA BANK LTD (Ei Ei Htwe, 2019)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The aim of this study is to analyze the influence of Total Quality Management practices on organizational performance of Yoma Bank Ltd. Liberalization and globalization of the banking sector has created an era of fierce competition, as a rust of which service management and quality performance was expected to assume an increasing important role in banking sector. Banks can become and effective only if they come out with better customer service, quality, costs, and innovation. The main objective of this study is to analyze the influence of total quality management practices on organizational performance of Yoma Bank Ltd in Myanmar. This study used a descriptive research design in order to explore the effect of TQM practice on organizational performance of Yoma Bank Ltd, Myanmar.\r The target population of 63 top management, middle and operation staff of Yoma Bank’s through the use of questionnaires for primary data and secondary data were various website, journal. Data were analyzed using descriptive analysis and regression analysis through the use of SPSS. The study concludes that adopting of quality management practices: management commitment, employee involvement, customer focus and continuous improvement was critical in improving the quality of service delivered to the customers and improving the performance of Yoma Bank. The study recommends that Yoma Bank need to include all quality management practices in order to ensure improved bank performance."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Ei Ei Htwe ( MBF - 12 ).pdf", "filesize": [{"value": "526 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_free", "mimetype": "application/pdf", "size": 526000.0, "url": {"url": "https://meral.edu.mm/record/1397/files/Ei Ei Htwe ( MBF - 12 ).pdf"}, "version_id": "f16a552d-0e2f-4f20-a771-765a4772ebf6"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Daw Nang Sandar Aung"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Ei Ei Htwe ( MBF - 12 )"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-12-01"}, "item_title": "TOTAL QUALITY MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE OF YOMA BANK LTD (Ei Ei Htwe, 2019)", "item_type_id": "21", "owner": "1", "path": ["1582963436320", "1582965701379"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001397", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1397", "relation": {}, "relation_version_is_last": true, "title": ["TOTAL QUALITY MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE OF YOMA BANK LTD (Ei Ei Htwe, 2019)"], "weko_shared_id": -1}