{"_buckets": {"deposit": "787b8e41-c62c-4449-9ba0-8a8e7bc973d8"}, "_deposit": {"id": "1336", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1336"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1336", "sets": ["user-yueco"]}, "communities": ["yueco"], "control_number": "1336", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "ANALYSIS ON IMPROVEMENT OF AIRPORT SERVICE AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective at Yangon International Airport)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "Transportation has vitally important role for the economic development and regarding important development in the liberalization of air transport services was the emergence and subsequent expansion of bilateral agreements. This study aims to determine the dominant aspects of airport services and examine the customers’ perceived satisfaction on the implementation of service liberalization process in air transport. Both quantitative and qualitative case study research design and descriptive method are used for this study. The descriptive method is used gathering data from 200 randomly selected passengers at the Yangon International Airport and key informant interviews are conducted to heads of the Department of Civil Aviation in Myanmar. This study found that the respondents were more satisfied with the Webpage and Booking section, Check-in section, Security and Immigration section, Boarding section and usually liked that customer satisfaction. It also found that the respondents got more variety in the flight options and the respondents who had booked their online tickets had done their reservation by themselves, especially from Yangon International Airport. The respondents satisfied that the airport staff is informed and helpful when it comes to finding out about the timings, locations, counters, gates of arrivals or departures of different airlines taking place at the airport for boarding. Findings of this study provide relevance information for airlines, airport, airport ground staff and other airport staff because of needing to do the more services higher than now for the customer satisfactions."}]}, "item_1583103108160": {"attribute_name": "Keywords"}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "San Linn (EMPA - 52).pdf", "filesize": [{"value": "1188 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_free", "mimetype": "application/pdf", "size": 1188000.0, "url": {"url": "https://meral.edu.mm/record/1336/files/San Linn (EMPA - 52).pdf"}, "version_id": "bd6ca7a8-d6f5-46a3-bd34-67138b88c128"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103147082": {"attribute_name": "Conference papaers", "attribute_value_mlt": [{}]}, "item_1583103211336": {"attribute_name": "Books/reports/chapters", "attribute_value_mlt": [{}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_supervisor(s)": []}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "San Linn (EMPA - 52)"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Publication"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-06"}, "item_1583159847033": {"attribute_name": "Identifier", "attribute_value": "https://ecor.yueco.edu.mm/handle/123456789/660"}, "item_title": "ANALYSIS ON IMPROVEMENT OF AIRPORT SERVICE AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective at Yangon International Airport)", "item_type_id": "21", "owner": "1", "path": ["1582965722087"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001336", "pubdate": {"attribute_name": "Deposited date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1336", "relation": {}, "relation_version_is_last": true, "title": ["ANALYSIS ON IMPROVEMENT OF AIRPORT SERVICE AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective at Yangon International Airport)"], "weko_shared_id": -1}