Log in
Language:

MERAL Myanmar Education Research and Learning Portal

  • Top
  • Universities
  • Ranking


Index Link

Index Tree

  • RootNode
    • Co-operative College, Mandalay
    • Cooperative College, Phaunggyi
    • Co-operative University, Sagaing
    • Co-operative University, Thanlyin
    • Dagon University
    • Kyaukse University
    • Laquarware Technological college
    • Mandalay Technological University
    • Mandalay University of Distance Education
    • Mandalay University of Foreign Languages
    • Maubin University
    • Mawlamyine University
    • Meiktila University
    • Mohnyin University
    • Myanmar Institute of Information Technology
    • Myanmar Maritime University
    • National Management Degree College
    • Naypyitaw State Academy
    • Pathein University
    • Sagaing University
    • Sagaing University of Education
    • Taunggyi University
    • Technological University, Hmawbi
    • Technological University (Kyaukse)
    • Technological University Mandalay
    • University of Computer Studies, Mandalay
    • University of Computer Studies Maubin
    • University of Computer Studies, Meikhtila
    • University of Computer Studies Pathein
    • University of Computer Studies, Taungoo
    • University of Computer Studies, Yangon
    • University of Dental Medicine Mandalay
    • University of Dental Medicine, Yangon
    • University of Information Technology
    • University of Mandalay
    • University of Medicine 1
    • University of Medicine 2
    • University of Medicine Mandalay
    • University of Myitkyina
    • University of Public Health, Yangon
    • University of Veterinary Science
    • University of Yangon
    • West Yangon University
    • Yadanabon University
    • Yangon Technological University
    • Yangon University of Distance Education
    • Yangon University of Economics
    • Yangon University of Education
    • Yangon University of Foreign Languages
    • Yezin Agricultural University
    • New Index

Please input email address.

WEKO

One fine body…

WEKO

One fine body…

Item

{"_buckets": {"deposit": "b8c5f191-5d57-4400-bb34-9003e7919ada"}, "_deposit": {"id": "1329", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1329"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1329", "sets": ["user-yueco"]}, "author_link": [], "communities": ["yueco"], "control_number": "1329", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "EMPLOYEE EMPOWERMENT AND CUSTOMER-ORIENTED BEHAVIOR IN PEGUIN MYANMAR ENGINEERING CO., LTD. (Hla Win Htun, 2019)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The purposes of this study are to investigate the effect of employee empowerment\r on customer-oriented behavior at Penguin Myanmar Engineering Co., Ltd. and to explore\r the relationship between customer-oriented behavior and their job performance at\r Penguin Myanmar Engineering Co., Ltd. In this study, descriptive quantitative method\r and linear regression method were used. Primary data are collected from all 94 employees\r with personal interview method. Secondary data was obtained from the previous study,\r journal articles, textbooks and company. This study find that the structural empowerment\r factors of information, resources and support have the significant positive effect on\r customer-oriented behavior. Psychological empowerment has a significant positive effect\r on customer-oriented behavior with two variables impact and competencies. In addition,\r customer-oriented behavior has the significant positive effect on employees’ job\r performance. These results show that there is relationship between customer-oriented\r behavior and job performance in Penguin Myanmar Engineering Co., Ltd."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Hla Win Htun (EMBA - 9).pdf", "filesize": [{"value": "613 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 613000.0, "url": {"url": "https://meral.edu.mm/record/1329/files/Hla Win Htun (EMBA - 9).pdf"}, "version_id": "5a772bac-c645-491e-8835-eff257181362"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Dr. Myint Myint Kyi"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Hla Win Htun"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-12-01"}, "item_title": "EMPLOYEE EMPOWERMENT AND CUSTOMER-ORIENTED BEHAVIOR IN PEGUIN MYANMAR ENGINEERING CO., LTD. (Hla Win Htun, 2019)", "item_type_id": "21", "owner": "1", "path": ["1582965660463"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001329", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1329", "relation": {}, "relation_version_is_last": true, "title": ["EMPLOYEE EMPOWERMENT AND CUSTOMER-ORIENTED BEHAVIOR IN PEGUIN MYANMAR ENGINEERING CO., LTD. (Hla Win Htun, 2019)"], "weko_shared_id": -1}
  1. Yangon University of Economics
  2. Master of Business Administrations (MBA/EMBA)

EMPLOYEE EMPOWERMENT AND CUSTOMER-ORIENTED BEHAVIOR IN PEGUIN MYANMAR ENGINEERING CO., LTD. (Hla Win Htun, 2019)

http://hdl.handle.net/20.500.12678/0000001329
http://hdl.handle.net/20.500.12678/0000001329
c0753deb-2aea-4f6f-85d2-96f76971bc26
b8c5f191-5d57-4400-bb34-9003e7919ada
None
Preview
Name / File License Actions
Hla Hla Win Htun (EMBA - 9).pdf (613 Kb)
license.icon
Publication type
Thesis
Upload type
Other
Title
Title EMPLOYEE EMPOWERMENT AND CUSTOMER-ORIENTED BEHAVIOR IN PEGUIN MYANMAR ENGINEERING CO., LTD. (Hla Win Htun, 2019)
Language en
Publication date 2019-12-01
Authors
Hla Win Htun
Description
The purposes of this study are to investigate the effect of employee empowerment
on customer-oriented behavior at Penguin Myanmar Engineering Co., Ltd. and to explore
the relationship between customer-oriented behavior and their job performance at
Penguin Myanmar Engineering Co., Ltd. In this study, descriptive quantitative method
and linear regression method were used. Primary data are collected from all 94 employees
with personal interview method. Secondary data was obtained from the previous study,
journal articles, textbooks and company. This study find that the structural empowerment
factors of information, resources and support have the significant positive effect on
customer-oriented behavior. Psychological empowerment has a significant positive effect
on customer-oriented behavior with two variables impact and competencies. In addition,
customer-oriented behavior has the significant positive effect on employees’ job
performance. These results show that there is relationship between customer-oriented
behavior and job performance in Penguin Myanmar Engineering Co., Ltd.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Dr. Myint Myint Kyi
Back
0
0
views
downloads
See details
Views Downloads

Versions

Ver.1 2020-03-08 15:40:57.336766
Show All versions

Share

Mendeley Twitter Facebook Print Addthis

Export

OAI-PMH
  • OAI-PMH DublinCore
Other Formats
  • JSON

Confirm


Back to MERAL


Back to MERAL