MERAL Myanmar Education Research and Learning Portal
Item
{"_buckets": {"deposit": "b22f390f-5e3a-4b6f-8596-e8a4f8c04471"}, "_deposit": {"created_by": 20, "id": "13021", "owner": "20", "owners": [20], "owners_ext": {"displayname": "", "username": ""}, "pid": {"revision_id": 0, "type": "depid", "value": "13021"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/00013021", "sets": ["1582963436320"]}, "author_link": [], "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "Factors Influencing Loan Repayment Performance of AYA Bank Auto Loan Customers( Hnin Yee Ko, 2026)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "This study analyzes the factors influencing auto loan repayment \nperformance among customers of AYA Bank in Myanmar and examines the \nmoderating effect of financial literacy on these relationships. In accordance \nwith the credit risk management practices of AYA Bank and the prudential \nregulations issued by the Central Bank of Myanmar, the study focuses on \nselected loan-related, institutional, and borrower related variables affecting \nrepayment behavior. Primary data were collected from 100 active auto loan \ncustomers of AYA Bank using simple random sampling. The data were analyzed \nby applying descriptive statistics, correlation analysis, and multiple regression \nmodels. The empirical results indicate that communication efficiency is the \nmost significant determinant of auto loan repayment performance, followed \nby interest rate, loan size, and bank monitoring. Loan tenure shows a \nstatistically significant negative effect on repayment performance, indicating \nthat longer repayment periods may weaken borrowers’ repayment discipline \nand increase credit risk. However, income stability and customer service \nquality do not exhibit significant direct effects in the model. Financial literacy \nis found to have a strong positive effect on auto loan repayment performance \nand to serve as a partial moderating variable in the relationships between \ncertain influencing factors and repayment behavior. Specifically, financial \nliteracy strengthens the effects of interest rate and customer service quality \non repayment performance, while weakening the influence of loan tenure and \nbank monitoring. These findings indicate that financially literate borrowers \nare better equipped to manage repayment obligations and respond more \neffectively to loan pricing and service-related factors, while being less \ndependent on external monitoring mechanisms. Overall, the study highlights \nthe importance of effective communication, appropriate loan structuring, \nconsistent monitoring practices, and financial literacy enhancement in \nimproving auto loan repayment performance in Myanmar. The findings \nprovide practical implications for AYA Bank in strengthening credit risk \nmanagement practices, reducing non-performing loans, and supporting \nsustainable development in the retail banking sector."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2026-09-21"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "HNIN YEE KO.pdf", "filesize": [{"value": "64 KB"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 64000.0, "url": {"url": "https://meral.edu.mm/record/13021/files/HNIN YEE KO.pdf"}, "version_id": "9594936c-cdd3-4536-8496-f2ef56281425"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Dr. Thynn Thynn Myint"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Hnin Yee Ko"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2026-01-01"}, "item_title": "Factors Influencing Loan Repayment Performance of AYA Bank Auto Loan Customers( Hnin Yee Ko, 2026)", "item_type_id": "21", "owner": "20", "path": ["1582963436320", "1582965701379"], "permalink_uri": "https://meral.edu.mm/records/13021", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2026-09-21"}, "publish_date": "2026-09-21", "publish_status": "0", "recid": "13021", "relation": {}, "relation_version_is_last": true, "title": ["Factors Influencing Loan Repayment Performance of AYA Bank Auto Loan Customers( Hnin Yee Ko, 2026)"], "weko_shared_id": -1}
Factors Influencing Loan Repayment Performance of AYA Bank Auto Loan Customers( Hnin Yee Ko, 2026)
https://meral.edu.mm/records/13021
https://meral.edu.mm/records/130216a074b85-33ef-4761-9767-ee39f8323c01
b22f390f-5e3a-4b6f-8596-e8a4f8c04471
| Name / File | License | Actions |
|---|---|---|
|
|
| Publication type | ||||||
|---|---|---|---|---|---|---|
| Thesis | ||||||
| Upload type | ||||||
| Other | ||||||
| Title | ||||||
| Title | Factors Influencing Loan Repayment Performance of AYA Bank Auto Loan Customers( Hnin Yee Ko, 2026) | |||||
| Language | en | |||||
| Publication date | 2026-01-01 | |||||
| Authors | ||||||
| Hnin Yee Ko | ||||||
| Description | ||||||
| This study analyzes the factors influencing auto loan repayment performance among customers of AYA Bank in Myanmar and examines the moderating effect of financial literacy on these relationships. In accordance with the credit risk management practices of AYA Bank and the prudential regulations issued by the Central Bank of Myanmar, the study focuses on selected loan-related, institutional, and borrower related variables affecting repayment behavior. Primary data were collected from 100 active auto loan customers of AYA Bank using simple random sampling. The data were analyzed by applying descriptive statistics, correlation analysis, and multiple regression models. The empirical results indicate that communication efficiency is the most significant determinant of auto loan repayment performance, followed by interest rate, loan size, and bank monitoring. Loan tenure shows a statistically significant negative effect on repayment performance, indicating that longer repayment periods may weaken borrowers’ repayment discipline and increase credit risk. However, income stability and customer service quality do not exhibit significant direct effects in the model. Financial literacy is found to have a strong positive effect on auto loan repayment performance and to serve as a partial moderating variable in the relationships between certain influencing factors and repayment behavior. Specifically, financial literacy strengthens the effects of interest rate and customer service quality on repayment performance, while weakening the influence of loan tenure and bank monitoring. These findings indicate that financially literate borrowers are better equipped to manage repayment obligations and respond more effectively to loan pricing and service-related factors, while being less dependent on external monitoring mechanisms. Overall, the study highlights the importance of effective communication, appropriate loan structuring, consistent monitoring practices, and financial literacy enhancement in improving auto loan repayment performance in Myanmar. The findings provide practical implications for AYA Bank in strengthening credit risk management practices, reducing non-performing loans, and supporting sustainable development in the retail banking sector. |
||||||
| Thesis/dissertations | ||||||
| Yangon University of Economics | ||||||
| Dr. Thynn Thynn Myint | ||||||