Log in
Language:

MERAL Myanmar Education Research and Learning Portal

  • Top
  • Universities
  • Ranking
To
lat lon distance
To

Field does not validate



Index Link

Index Tree

Please input email address.

WEKO

One fine body…

WEKO

One fine body…

Item

{"_buckets": {"deposit": "ba42b1c5-c894-4356-846b-066916318473"}, "_deposit": {"created_by": 143, "id": "12374", "owner": "143", "owners": [143], "owners_ext": {"displayname": "", "username": ""}, "pid": {"revision_id": 0, "type": "depid", "value": "12374"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/00012374"}, "author_link": [], "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "MARKETING MIX 7Ps, CUSTOMER SATISFACTION AND  CUSTOMER LOYALTY OF AMAYAR NADI HOTEL  IN MANDA", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "This study investigates the effect of marketing mix elements, customer satisfaction, and customer loyalty at Amayar Nadi Hotel. The objectives of the study are to examine the effects of various marketing mix elements, including product, price, place, promotion, people, process, and physical evidence, on customer satisfaction. Additionally, the study aims to understand how customer satisfaction influences customer loyalty at the hotel. There are 200 questionnaires completed, and usable data is applied to determine the purposes. The data was analyzed using regression analysis. The major findings of the study reveal that price, promotion, process, and physical evidence show a strong effect on customer satisfaction. Among these, promotion emerged as the most influential factor, closely followed by physical evidence and price, with process also playing a significant role. Furthermore, the results confirm a strong and positive link between customer satisfaction and loyalty, implying that guests who are satisfied with their experiences are more likely to return and recommend the hotel to others. Based on these findings, the study suggests that Amayar Nadi Hotel should focus on improving and maintaining the marketing mix elements to gain customer satisfaction. Furthermore, implement exceptional customer service that creates positive customer experiences and enhances long-term loyalty."}]}, "item_1583103108160": {"attribute_name": "Keywords", "attribute_value_mlt": [{"interim": "Computer Reservation Systems"}, {"interim": "Coronavirus Disease 2019"}, {"interim": "Global Distribution Systems"}, {"interim": "Product, Price, Place, Promotion, People, Process, Physical Evidence"}, {"interim": "Standard Deviation"}, {"interim": "Statistical Package for Social Sciences"}, {"interim": "Stimulus- Organism- Response"}, {"interim": "Stimulus- Response"}, {"interim": "Variance Inflation Factors"}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2026-01-16"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "2MBA-087.pdf", "filesize": [{"value": "1.6 MB"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 1600000.0, "url": {"url": "https://meral.edu.mm/record/12374/files/2MBA-087.pdf"}, "version_id": "6046343e-7ef2-4aab-8221-0f44b8164d88"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "UNIVERSITYOF CO-OPERATIVE AND MANAGEMENT,SAGAING"}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Win Myaing"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Publication"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2025-06-02"}, "item_title": "MARKETING MIX 7Ps, CUSTOMER SATISFACTION AND  CUSTOMER LOYALTY OF AMAYAR NADI HOTEL  IN MANDA", "item_type_id": "21", "owner": "143", "path": ["1607960099348", "1608035585040"], "permalink_uri": "https://meral.edu.mm/records/12374", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2026-01-16"}, "publish_date": "2026-01-16", "publish_status": "0", "recid": "12374", "relation": {}, "relation_version_is_last": true, "title": ["MARKETING MIX 7Ps, CUSTOMER SATISFACTION AND  CUSTOMER LOYALTY OF AMAYAR NADI HOTEL  IN MANDA"], "weko_shared_id": -1}
  1. Co-operative University, Sagaing
  1. Co-operative University, Sagaing
  2. Department of Management Studies

MARKETING MIX 7Ps, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF AMAYAR NADI HOTEL IN MANDA

https://meral.edu.mm/records/12374
https://meral.edu.mm/records/12374
93d8b848-ba0b-48b7-ba4a-6be4b0a2e0ca
ba42b1c5-c894-4356-846b-066916318473
None
Preview
Name / File License Actions
2MBA-087.pdf 2MBA-087.pdf (1.6 MB)
license.icon
Publication type
Thesis
Upload type
Publication
Title
Title MARKETING MIX 7Ps, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF AMAYAR NADI HOTEL IN MANDA
Language en
Publication date 2025-06-02
Authors
Win Myaing
Description
This study investigates the effect of marketing mix elements, customer satisfaction, and customer loyalty at Amayar Nadi Hotel. The objectives of the study are to examine the effects of various marketing mix elements, including product, price, place, promotion, people, process, and physical evidence, on customer satisfaction. Additionally, the study aims to understand how customer satisfaction influences customer loyalty at the hotel. There are 200 questionnaires completed, and usable data is applied to determine the purposes. The data was analyzed using regression analysis. The major findings of the study reveal that price, promotion, process, and physical evidence show a strong effect on customer satisfaction. Among these, promotion emerged as the most influential factor, closely followed by physical evidence and price, with process also playing a significant role. Furthermore, the results confirm a strong and positive link between customer satisfaction and loyalty, implying that guests who are satisfied with their experiences are more likely to return and recommend the hotel to others. Based on these findings, the study suggests that Amayar Nadi Hotel should focus on improving and maintaining the marketing mix elements to gain customer satisfaction. Furthermore, implement exceptional customer service that creates positive customer experiences and enhances long-term loyalty.
Keywords
Computer Reservation Systems, Coronavirus Disease 2019, Global Distribution Systems, Product, Price, Place, Promotion, People, Process, Physical Evidence, Standard Deviation, Statistical Package for Social Sciences, Stimulus- Organism- Response, Stimulus- Response, Variance Inflation Factors
Thesis/dissertations
UNIVERSITYOF CO-OPERATIVE AND MANAGEMENT,SAGAING
Back
0
0
views
downloads
See details
Views Downloads

Versions

Ver.1 2026-01-16 03:58:54.992863
Show All versions

Share

Mendeley Twitter Facebook Print Addthis

Export

OAI-PMH
  • OAI-PMH DublinCore
Other Formats
  • JSON

Confirm


Back to MERAL


Back to MERAL