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  1. Yangon University of Economics
  2. Master of Banking and Finance (MBF/EMBF)

FINANCIAL INCLUSION OF UNBANKED EMPLOYEES THROUGH PAYROLL CARD SERVICE OF CB BANK

http://hdl.handle.net/20.500.12678/0000001227
http://hdl.handle.net/20.500.12678/0000001227
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e1ff1f2c-eb3d-40c2-9c0a-83296c2c205e
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Wah Wah Wah Win Kyaw (EMBF - 67).pdf (775 Kb)
Publication type
Thesis
Upload type
Publication
Title
Title FINANCIAL INCLUSION OF UNBANKED EMPLOYEES THROUGH PAYROLL CARD SERVICE OF CB BANK
Language en
Publication date 2019-12
Authors
Wah Wah Win Kyaw (EMBF - 67)
Description
This study is to analyze financial inclusion of unbanked employees through card payroll services of CB Bank. CB Bank as well as private commercial banks are trying to reach to the unbanked to have more financial inclusion through their innovative financial products and services. Primary and secondary data are collected. For primary data collection, samples 200 are selected from 4 Korean companies out of total 7 companies in Mingalardone industrial zone. For the method of the study, descriptive research method was applied. Frequencies, percent, mean, and standard deviation are calculated by descriptive statistics and correlation analysis is calculated by the use of SPSS software package. Focusing area includes on the financial inclusion status of employees by means of payroll card services, card design and ATM of CB Bank, employees’ experience on using other banks' cards, employees' reaction upon the changes of payroll card system, and their suggestions improving customer services of CB bank, which relation to the employees' reaction upon the changes of payroll card service, By the analysis, survey finds out that payroll card services, Card Design and ATM of CB Bank, increase of employee experiences are the highly related to more financial inclusion of unbanked people. While employees' reaction upon the changes of payroll card system would increase more finical inclusion if their suggestions upon CB Bank payroll card services would not be satisfied. This can be proved of the regression analysis on that of increasing experience on using other banks' cards would decrease at the use of CB Bank card service facilities. And thus, it could be suggested that CB authorities should survey on their present card payroll services by reviewing the costs of maintenance, cost for re-apply for the lost of card, frequent system failure, and so on.
Identifier https://ecor.yueco.edu.mm/handle/123456789/747
Journal articles
Yangon University of Economics
Conference papaers
Books/reports/chapters
Thesis/dissertations
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