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The decision to focus on the banking sector in Myanmar was motivated by a strong academic interest in leadership development within financial institutions. The study outcome is intended to assist human resource professionals, organizational leaders, and training designers in understanding how personality traits influence emotional competencies and, in turn, enhance managerial performance, ultimately improving organizational effectiveness. For this study, a quantitative research method is employed, and empirical research is applied to collect data to test hypotheses related to the participants. Survey research is conducted by distributing questionnaires among Myawaddy Bank\u0027s managerial staff, and primary data collection is made. A sample size of 114 managers is selected using a simple random sampling method. Collected data are analyzed and interpreted with the help of SPSS (Statistical Package for the Social Sciences) through descriptive statistics, reliability analysis, Pearson orrelation, and multiple linear regression. The results show that extraversion, conscientiousness, and openness positively influence emotional intelligence, while agreeableness and neuroticism have no significant effects. In turn, emotional intelligence, particularly social awareness and relationship management components, significantly impacts job performance. Surprisingly, self-awareness and self-management have no significant\neffects on job performance among these managers. According to this study, social awareness and relationship management-focused emotional intelligence training should be implemented. For improved hiring and development, it suggests utilizing personality tests such as the NEO-PI-R. People with high neuroticism or low EI should receive specialized coaching. To increase effectiveness, training should take into account Myanmar\u0027s cultural norms. 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  1. Co-operative University, Sagaing
  1. Co-operative University, Sagaing
  2. Department of Management Studies

THE EFFECT OF PERSONALITY TRAITS ON EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE AT MYAWADDY BANK LIMITED

https://meral.edu.mm/records/12155
https://meral.edu.mm/records/12155
c7f6546b-4b7f-4504-9a24-2890652ad780
50348b4d-8621-47c5-812e-1f4cfe2c6377
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2MBA-097.pdf 2MBA-097.pdf (1.6 MB)
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Thesis
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Publication
Title
Title THE EFFECT OF PERSONALITY TRAITS ON EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE AT MYAWADDY BANK LIMITED
Language en
Publication date 2025-06-02
Authors
Zin Minn Htike
Description
This study examines the effect of personality traits on emotional intelligence and job performance among managerial-level employees at Myawaddy Bank Limited. The decision to focus on the banking sector in Myanmar was motivated by a strong academic interest in leadership development within financial institutions. The study outcome is intended to assist human resource professionals, organizational leaders, and training designers in understanding how personality traits influence emotional competencies and, in turn, enhance managerial performance, ultimately improving organizational effectiveness. For this study, a quantitative research method is employed, and empirical research is applied to collect data to test hypotheses related to the participants. Survey research is conducted by distributing questionnaires among Myawaddy Bank's managerial staff, and primary data collection is made. A sample size of 114 managers is selected using a simple random sampling method. Collected data are analyzed and interpreted with the help of SPSS (Statistical Package for the Social Sciences) through descriptive statistics, reliability analysis, Pearson orrelation, and multiple linear regression. The results show that extraversion, conscientiousness, and openness positively influence emotional intelligence, while agreeableness and neuroticism have no significant effects. In turn, emotional intelligence, particularly social awareness and relationship management components, significantly impacts job performance. Surprisingly, self-awareness and self-management have no significant
effects on job performance among these managers. According to this study, social awareness and relationship management-focused emotional intelligence training should be implemented. For improved hiring and development, it suggests utilizing personality tests such as the NEO-PI-R. People with high neuroticism or low EI should receive specialized coaching. To increase effectiveness, training should take into account Myanmar's cultural norms. To improve HR strategies and guarantee long-lasting effects, constant monitoring is necessary.
Keywords
Big Five Inventory, Chief Compliance Officer, Chief Risk Management Officer, Deputy General Manager, Emotional Competence Inventory, Five-Factor Model (of Personality Traits), Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism (Big Five Traits)
Thesis/dissertations
UNIVERSITY OF CO-OPERATIVE AND MANAGEMENT, SAGAING
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