MERAL Myanmar Education Research and Learning Portal
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INFLUENCING FACTORS ON CONSUMER ATTITUDE TOWARDS ANANDA INTERNET SERVICE PROVIDER IN YANGON
http://hdl.handle.net/20.500.12678/0000001173
http://hdl.handle.net/20.500.12678/0000001173bfea7bf9-1555-4efd-858c-ac5f76df8e2c
d56c767e-1754-4e24-8885-c937461b962a
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Thesis | ||||||
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Publication | ||||||
Title | ||||||
Title | INFLUENCING FACTORS ON CONSUMER ATTITUDE TOWARDS ANANDA INTERNET SERVICE PROVIDER IN YANGON | |||||
Language | en | |||||
Publication date | 2019-12 | |||||
Authors | ||||||
Hnin Wai Wai Kyaw (EMBA - 23) | ||||||
Description | ||||||
The purposes of this study are to examine influencing factors on consumer attitude towards Ananda internet service provider in Yangon and to analyze the effect of consumer attitude on post-purchase behavior towards Ananda internet service provider in Yangon. The respondents are randomly selected by using simple random sampling method from the customer of 11 Ananda experience stores in Yangon. A survey is conducted to total 110 customers, 10 customers from each store. The study finds out that the three factors; perceived performance, quality and perceived value influence on cognitive and affective attitude. Quality and perceived value have effect on conative attitude. It also finds out that all types of consumer attitudes affect their post-purchase behavior while affective attitude has the strongest effect on post-purchase behavior. According to the findings, the management of the Ananda ISP should emphasize on making better strategic plans regarding to network quality, pricing, and promotions delivered to consumer with better coverage. |
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Identifier | https://ecor.yueco.edu.mm/handle/123456789/820 | |||||
Journal articles | ||||||
Yangon University of Economics | ||||||
Conference papaers | ||||||
Books/reports/chapters | ||||||
Thesis/dissertations |