Index Link

  • RootNode
    • Co-operative College, Mandalay
    • Cooperative College, Phaunggyi
    • Co-operative University, Sagaing
    • Co-operative University, Thanlyin
    • Dagon University
    • Kyaukse University
    • Laquarware Technological college
    • Mandalay Technological University
    • Mandalay University of Distance Education
    • Mandalay University of Foreign Languages
    • Maubin University
    • Mawlamyine University
    • Meiktila University
    • Mohnyin University
    • Myanmar Institute of Information Technology
    • Myanmar Maritime University
    • National Management Degree College
    • Naypyitaw State Academy
    • Pathein University
    • Sagaing University
    • Sagaing University of Education
    • Taunggyi University
    • Technological University, Hmawbi
    • Technological University (Kyaukse)
    • Technological University Mandalay
    • University of Computer Studies, Mandalay
    • University of Computer Studies Maubin
    • University of Computer Studies, Meikhtila
    • University of Computer Studies Pathein
    • University of Computer Studies, Taungoo
    • University of Computer Studies, Yangon
    • University of Dental Medicine Mandalay
    • University of Dental Medicine, Yangon
    • University of Information Technology
    • University of Mandalay
    • University of Medicine 1
    • University of Medicine 2
    • University of Medicine Mandalay
    • University of Myitkyina
    • University of Public Health, Yangon
    • University of Veterinary Science
    • University of Yangon
    • West Yangon University
    • Yadanabon University
    • Yangon Technological University
    • Yangon University of Distance Education
    • Yangon University of Economics
    • Yangon University of Education
    • Yangon University of Foreign Languages
    • Yezin Agricultural University
    • New Index

Item

{"_buckets": {"deposit": "9d47e1df-3a8b-46dd-8e85-3d7f89cc5a30"}, "_deposit": {"id": "1159", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1159"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1159", "sets": ["1582963436320", "user-yueco"]}, "author_link": [], "communities": ["yueco"], "control_number": "1159", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "TRADERS’ ATTITUDE TOWARDS INTERNATIONAL TRADE PAYMENT SERVICES OF KANBAWZA BANK LIMITED (Thet Hsu Myint Mg, 2019)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The objectives of this study are to identify the international trade payment services provided by Kanbawza Bank and to explore the customer attitudes towards international trade payment services of Kanbawza Bank by using Tri-component attitude model. This research used Descriptive method and based mainly on primary data collected from Kanbawza Bank Limited, Foreign Remittance Department and Trade Finance Department. Primary data are randomly collected by questionnaires survey to customers who are currently using international trade payment services of Kanbawza Bank. There are 150 respondents whom are selected by random sampling method. According to survey results on the customer attitude, customer belief component was strong since the bank’s services are convenient, reliable, secure and useful for them and they can also make payments to most of the countries around the world. Customer affect component and behavioral component resulted weak due to noncompetitive charges and the staffs activeness, willingness and attention. This study suggested that KBZ Bank should focus on providing prompt customer services. KBZ Bank should review and set the charges to be more competitive with the other banks. The bank should keep upgrading their staffs proficiency, knowledge, and customer complaint solving skills and also listen to the suggestions with prompt actions so that to sustain the success in Myanmar banking industry."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Thet Hsu Myint Mg (MBF - 68).pdf", "filesize": [{"value": "1429 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 1429000.0, "url": {"url": "https://meral.edu.mm/record/1159/files/Thet Hsu Myint Mg (MBF - 68).pdf"}, "version_id": "ec377fd1-111d-4dff-be70-77b1ca308c67"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Prof. Dr. Daw Soe Thu"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Thet Hsu Myint Mg"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Other"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-08-01"}, "item_title": "TRADERS’ ATTITUDE TOWARDS INTERNATIONAL TRADE PAYMENT SERVICES OF KANBAWZA BANK LIMITED (Thet Hsu Myint Mg, 2019)", "item_type_id": "21", "owner": "1", "path": ["1582963436320", "1582965701379"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001159", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1159", "relation": {}, "relation_version_is_last": true, "title": ["TRADERS’ ATTITUDE TOWARDS INTERNATIONAL TRADE PAYMENT SERVICES OF KANBAWZA BANK LIMITED (Thet Hsu Myint Mg, 2019)"], "weko_shared_id": -1}

TRADERS’ ATTITUDE TOWARDS INTERNATIONAL TRADE PAYMENT SERVICES OF KANBAWZA BANK LIMITED (Thet Hsu Myint Mg, 2019)

http://hdl.handle.net/20.500.12678/0000001159
87bfc9dc-444a-4e61-8f5e-d7a60ad659be
9d47e1df-3a8b-46dd-8e85-3d7f89cc5a30
None
Name / File License Actions
Thet Thet Hsu Myint Mg (MBF - 68).pdf (1429 Kb)
Publication type
Thesis
Upload type
Other
Title
Title TRADERS’ ATTITUDE TOWARDS INTERNATIONAL TRADE PAYMENT SERVICES OF KANBAWZA BANK LIMITED (Thet Hsu Myint Mg, 2019)
Language en
Publication date 2019-08-01
Authors
Thet Hsu Myint Mg
Description
The objectives of this study are to identify the international trade payment services provided by Kanbawza Bank and to explore the customer attitudes towards international trade payment services of Kanbawza Bank by using Tri-component attitude model. This research used Descriptive method and based mainly on primary data collected from Kanbawza Bank Limited, Foreign Remittance Department and Trade Finance Department. Primary data are randomly collected by questionnaires survey to customers who are currently using international trade payment services of Kanbawza Bank. There are 150 respondents whom are selected by random sampling method. According to survey results on the customer attitude, customer belief component was strong since the bank’s services are convenient, reliable, secure and useful for them and they can also make payments to most of the countries around the world. Customer affect component and behavioral component resulted weak due to noncompetitive charges and the staffs activeness, willingness and attention. This study suggested that KBZ Bank should focus on providing prompt customer services. KBZ Bank should review and set the charges to be more competitive with the other banks. The bank should keep upgrading their staffs proficiency, knowledge, and customer complaint solving skills and also listen to the suggestions with prompt actions so that to sustain the success in Myanmar banking industry.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Prof. Dr. Daw Soe Thu
0
0
views
downloads
Views Downloads

Export

OAI-PMH
  • OAI-PMH DublinCore
Other Formats