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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Master of Public Administrations (MPA/EMPA)

An Analysis of the Influenced Factors on Public Service Motivation in General Administration Department Staff ( Baby Nang Seng, 2025)

https://meral.edu.mm/records/11356
https://meral.edu.mm/records/11356
eca62153-3064-47a3-b82c-f1afd2619708
dea62bd3-b06c-4130-bd72-eca099e22f16
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Baby Baby Nang Seng, EMPA-7, 20th Batch.pdf (546 KB)
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Title
Title An Analysis of the Influenced Factors on Public Service Motivation in General Administration Department Staff ( Baby Nang Seng, 2025)
Language en
Publication date 2025-07-01
Authors
Baby Nang Seng
Description
This study investigates factors influencing public service motivation among non-gazette staff in the General Administration Department (GAD) in Taunggyi, Myanmar. The objectives of the study are to analyze the level of motivation and to study the influenced factors on motivation of GAD staff in Myanmar. Employing both primary and secondary data sources, the research uses random sampling and structured questionnaires, with statistical analysis conducted via descriptive and regression techniques. The study reveals a predominantly positive employee outlook on job features, with a strong alignment to core public service principles including empathy, equity, and integrity. Variations in responses concerning personal risk and sacrifice highlight the influence of institutional constraints and practical considerations. These insights bear significant relevance to organizational management and policy formulation, underscoring the importance of cultivating civic- oriented workplace cultures. While employees express confidence in their roles, areas such as flexibility and role clarity warrant further development. The findings affirm that thoughtful job structuring and principled leadership enhance staff motivation, organizational cohesion, and service effectiveness across the public sector.
Thesis/dissertations
Yangon University of Economics
Dr. Khin Thu Thu Thein
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