{"_buckets": {"deposit": "f2c46600-7bdb-4724-9434-ec888f371c01"}, "_deposit": {"id": "1116", "owners": [], "pid": {"revision_id": 0, "type": "recid", "value": "1116"}, "status": "published"}, "_oai": {"id": "oai:meral.edu.mm:recid/1116", "sets": ["1582963436320", "user-yueco"]}, "author_link": [], "communities": ["yueco"], "control_number": "1116", "item_1583103067471": {"attribute_name": "Title", "attribute_value_mlt": [{"subitem_1551255647225": "INFLUENCING FACTORS ON EFFECTIVE DEBT COLLECTION PRACTICES OF YOMA BANK (Thwin Htoo Aung, 2019)", "subitem_1551255648112": "en"}]}, "item_1583103085720": {"attribute_name": "Description", "attribute_value_mlt": [{"interim": "The main objectives of the study are to identify the Debt Collection Practices and to evaluate the influencing factors on the effective Debt Collection Practices of Yoma Bank, one of the local private commercial banks in Myanmar. The descriptive survey design was adopted as the research design, and both primary and secondary data are used in this study. The total population of the study was 124 collection personnel from Head Office and all 81 branches of Yoma Bank. A sample size of 88 respondents was selected through simple random sampling method; and the sample represents 71% of the population. The study proposed the four influencing factors on effective debt collection practices: the Collection Policy and Resources for collection, Staff Competence and Reliability, Systems and Technology and Delinquency Management. The study found that Staff Competency \u0026 Reliability, Collection Policy and Resources on Policy and Delinquency Management have significant influences on the effective debt collection practices. The study found that Staff Competency and Reliability has the strongest influence on the effective Debt Collection Practices. The bank should provide effective technical and non-technical soft-skills trainings for its personnel to improve their competency \u0026 reliability. Regarding the factor Systems and Technology, it can be suggested that more training is needed on the use of systems or to make the system module and processes more user-friendly. As for the Delinquency Management, suggestions for the bank are to get to know more in detail whether it is operationally feasible on a day-to-day basis, to figure out follow-up by automatic system-generated short message service (SMS) as the reminders to delinquent clients’ mobile phones and to formulate a procedure and instruction on how to effectively follow-up and put reminders."}]}, "item_1583103120197": {"attribute_name": "Files", "attribute_type": "file", "attribute_value_mlt": [{"accessrole": "open_access", "date": [{"dateType": "Available", "dateValue": "2020-05-05"}], "displaytype": "preview", "download_preview_message": "", "file_order": 0, "filename": "Thwin Htoo Aung (EMBF - 66).pdf", "filesize": [{"value": "1078 Kb"}], "format": "application/pdf", "future_date_message": "", "is_thumbnail": false, "licensetype": "license_0", "mimetype": "application/pdf", "size": 1078000.0, "url": {"url": "https://meral.edu.mm/record/1116/files/Thwin Htoo Aung (EMBF - 66).pdf"}, "version_id": "b43a518a-5ce8-4183-8b73-d4e9b531d801"}]}, "item_1583103131163": {"attribute_name": "Journal articles", "attribute_value_mlt": [{"subitem_journal_title": "Yangon University of Economics"}]}, "item_1583103233624": {"attribute_name": "Thesis/dissertations", "attribute_value_mlt": [{"subitem_awarding_university": "Yangon University of Economics", "subitem_supervisor(s)": [{"subitem_supervisor": "Prof. Dr. Aye Thu Htun"}]}]}, "item_1583105942107": {"attribute_name": "Authors", "attribute_value_mlt": [{"subitem_authors": [{"subitem_authors_fullname": "Thwin Htoo Aung"}]}]}, "item_1583108359239": {"attribute_name": "Upload type", "attribute_value_mlt": [{"interim": "Publication"}]}, "item_1583108428133": {"attribute_name": "Publication type", "attribute_value_mlt": [{"interim": "Thesis"}]}, "item_1583159729339": {"attribute_name": "Publication date", "attribute_value": "2019-12-02"}, "item_title": "INFLUENCING FACTORS ON EFFECTIVE DEBT COLLECTION PRACTICES OF YOMA BANK (Thwin Htoo Aung, 2019)", "item_type_id": "21", "owner": "1", "path": ["1582963436320", "1582965701379"], "permalink_uri": "http://hdl.handle.net/20.500.12678/0000001116", "pubdate": {"attribute_name": "Deposit date", "attribute_value": "2020-03-05"}, "publish_date": "2020-03-05", "publish_status": "0", "recid": "1116", "relation": {}, "relation_version_is_last": true, "title": ["INFLUENCING FACTORS ON EFFECTIVE DEBT COLLECTION PRACTICES OF YOMA BANK (Thwin Htoo Aung, 2019)"], "weko_shared_id": -1}