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  1. Yangon University of Economics
  1. Yangon University of Economics
  2. Master of Development Studies (MDevs/EMDevS)

The Consumer Protection and Redress System in Myanmar ( Myo Hlaing, 2024)

https://meral.edu.mm/records/10633
https://meral.edu.mm/records/10633
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deb9d17c-34b9-47ad-9116-436c4f4bc325
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Myo Myo Hlaing EMDevS-=48(18th Batch) 1.pdf (766 KB)
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Title
Title The Consumer Protection and Redress System in Myanmar ( Myo Hlaing, 2024)
Language en
Publication date 2024-10-01
Authors
Myo Hlaing
Description
Consumer redress is all about empowering consumers to make complaints and get remedies who suffered from buying defective goods or sub-standard quality of services. This can be realized by employing various redress systems that consumers can utilize without incurring burdensome costs. This study “the consumer protection and redress system in Myanmar,” ; aims to focus the comparative study of the implementation of consumer activities emphasizing consumer complaints handling and redress system of Myanmar. The main reason is to analyze the need and gaps in the current consumer complaint handling mechanism for further improvement. This study applied qualitative methods, using the secondary along with stakeholder interviews, including both private and government sectors . The paper revealed that Myanmar have only one type of ADR system, that will not be adequate to provide further protection or compensate consumer losses. Myanmar would provide better protection if there are other measures such as well- functioned ODR system as well as specialized court system, and special regulatory measures on specific sector protection and enhancing the consumer education of its citizen
Thesis/dissertations
Yangon University of Economics
U Hla Aung
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