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Item

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PERFORMANCE MANAGEMENT OF MENNONITE ECONOMIC DEVELOPMENT ASSOCIATES (Nan Khin May Htwe, 2019)

http://hdl.handle.net/20.500.12678/0000001062
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None
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Nan Nan Khin May Htwe (MBF - 35).pdf (1112 Kb)
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Thesis
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Title
Title PERFORMANCE MANAGEMENT OF MENNONITE ECONOMIC DEVELOPMENT ASSOCIATES (Nan Khin May Htwe, 2019)
Language en
Publication date 2019-12-01
Authors
Nan Khin May Htwe (MBF - 35)
Description
The objective of the study is including two major objectives, to identify the current performance activities of Mennonite Economic Development Associates and to evaluate the performance of Mennonite Economic Development Associates by using balanced scorecard. The primary data collected by interviewing with all beneficiaries and employees by using structure questionnaires total of 105 beneficiaries and employees of MEDA project. Description method is mainly used. The study used a balance scorecard approach with four perspectives of Financial perspective, Customer perspective, Learning and growth perspective and Internal process perspective. This study find that MEDA could provide ease access to get Information, understanding the specific needs of the Beneficiaries, help to reduce duplicating services, Help staff monitor progress, supporting staffs personal and professional development through training and mentorship, improving cost-saving and monitor, budget and actual thus increase partner satisfaction in the mean of overall moderate result. This study suggested that MEDA employees should be more careful about that the beneficiaries actual perceived condition. According to the analysis of the study, it is found that MEDA can take the corrective and prevention action if they found the gaps between beneficiary’s satisfaction levels and their performance management practice. The use of balance scorecard has high potential in the evaluation of performance. Therefore, MEDA’s needs to balance financial and non-financial for the improvement of performance management.
Journal articles
Yangon University of Economics
Thesis/dissertations
Yangon University of Economics
Daw Yee Yee Thane
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