{"created":"2023-12-02T05:40:40.524437+00:00","id":9206,"links":{},"metadata":{"_buckets":{"deposit":"72c2144f-d5fa-406b-a100-e1e8420fc728"},"_deposit":{"created_by":20,"id":"9206","owner":"20","owners":[20],"owners_ext":{"displayname":"","email":"minmoe37aung@gmail.com","username":""},"pid":{"revision_id":0,"type":"depid","value":"9206"},"status":"published"},"_oai":{"id":"oai:meral.edu.mm:recid/00009206","sets":["1582963436320","1582963436320:1582965660463"]},"author_link":[],"item_1583103067471":{"attribute_name":"Title","attribute_value_mlt":[{"subitem_1551255647225":"Effect of Service Quality on Patient Satisfaction and Patient Loyalty towards Telemedicine for Hepatology Care in Ma Har Myaing Hospital","subitem_1551255648112":"en"}]},"item_1583103085720":{"attribute_name":"Description","attribute_value_mlt":[{"interim":"This study aims to study service quality, patient satisfaction, and patient loyalty in\nthe realm of hepatology care delivered through telemedicine. The specific objectives of this\nstudy are to analyze the effect of service quality on patient satisfaction and to examine the\neffect of patient satisfaction on the loyalty of patients using telemedicine for Hepatology\ncare in Ma Har Myaing Hospital. The sample of 155 patients is selected by using the simple\nrandom sampling method. Descriptive statistics and regression analysis are used to analyze\nthe data. According to the multiple regression analysis, the quality of “interaction” has only\na positive and significant effect on patient satisfaction. Patient satisfaction also has a\npositive and significant effect on patient loyalty. The findings suggest that telemedicine at\nMa Har Myaing Hospital has succeeded in not only satisfying patients’ healthcare needs\nbut also in engendering a strong sense of loyalty and commitment among them. Loyalty\nprograms for patients should be developed to reward their continued use of telemedicine\nservices. These programs can strengthen patient loyalty over time."}]},"item_1583103120197":{"attribute_name":"Files","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_access","date":[{"dateType":"Available","dateValue":"2023-12-02"}],"displaytype":"preview","filename":"Soe Thiha Maung, OMBA-200218.pdf","filesize":[{"value":"576 KB"}],"format":"application/pdf","licensetype":"license_0","url":{"url":"https://meral.edu.mm/record/9206/files/Soe Thiha Maung, OMBA-200218.pdf"},"version_id":"598117e2-7bf8-432f-9b47-1cdf0cec4772"}]},"item_1583103233624":{"attribute_name":"Thesis/dissertations","attribute_value_mlt":[{"subitem_awarding_university":"Yangon University of Economics","subitem_supervisor(s)":[{"subitem_supervisor":"Dr. Than Thu Zar"}]}]},"item_1583105942107":{"attribute_name":"Authors","attribute_value_mlt":[{"subitem_authors":[{"subitem_authors_fullname":"Soe Thiha Maung"}]}]},"item_1583108359239":{"attribute_name":"Upload type","attribute_value_mlt":[{"interim":"Other"}]},"item_1583108428133":{"attribute_name":"Publication type","attribute_value_mlt":[{"interim":"Thesis"}]},"item_1583159729339":{"attribute_name":"Publication date","attribute_value":"2023-10-01"},"item_title":"Effect of Service Quality on Patient Satisfaction and Patient Loyalty towards Telemedicine for Hepatology Care in Ma Har Myaing Hospital","item_type_id":"21","owner":"20","path":["1582963436320","1582965660463"],"publish_date":"2023-12-02","publish_status":"0","recid":"9206","relation_version_is_last":true,"title":["Effect of Service Quality on Patient Satisfaction and Patient Loyalty towards Telemedicine for Hepatology Care in Ma Har Myaing Hospital"],"weko_creator_id":"20","weko_shared_id":-1},"updated":"2024-05-27T03:50:46.275324+00:00"}