{"created":"2022-07-16T06:59:14.535282+00:00","id":8277,"links":{},"metadata":{"_buckets":{"deposit":"85992708-5a1f-49b8-85b3-755f2e26cf4a"},"_deposit":{"created_by":20,"id":"8277","owner":"20","owners":[20],"owners_ext":{"displayname":"","email":"minmoe37aung@gmail.com","username":""},"pid":{"revision_id":0,"type":"depid","value":"8277"},"status":"published"},"_oai":{"id":"oai:meral.edu.mm:recid/00008277","sets":["1582963436320:1582965660463"]},"author_link":[],"item_1583103067471":{"attribute_name":"Title","attribute_value_mlt":[{"subitem_1551255647225":"Customer Satisfaction and Repurchase Intention on Foodpanda","subitem_1551255648112":"en"}]},"item_1583103085720":{"attribute_name":"Description","attribute_value_mlt":[{"interim":"The main objectives of this paper are to study customer satisfaction on \nrepurchase intention of Foodpanda consumers and to analyze the moderating role of \nswitching barriers on the relationship between customer satisfaction and repurchase \nintention of Foodpanda. Two hundred and seventy one respondents are chosen using \nsimple random sampling method and a structured questionnaire is applied in \ncollecting the primary data. For secondary data, it is gathered from relevant text \nbooks, websites, published notes, reports, local and global news, online articles, \ninternational papers and previously done local papers. According to the findings, \namong the service quality dimensions, application design, delivery and food quality \nhave shown significant influence on customer satisfaction. The results also show that \ncustomer satisfaction has a significant effect on repurchase intention of Foodpanda. In \nanalyzing moderating effect of switching barriers, it is revealed that switching barriers \nhave a significant negative moderating effect on the relationship between customer \nsatisfaction and repurchase intention of Foodpanda. Therefore, online food delivery \nservices like Foodpanda should focus on service quality dimensions and leveraging \nswitching barriers to increase customer satisfaction and repurchase intention."}]},"item_1583103120197":{"attribute_name":"Files","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_access","date":[{"dateType":"Available","dateValue":"2022-07-16"}],"displaytype":"preview","filename":"Yamin Antt Zaw,MBAII-97, 24th. Bt..pdf","filesize":[{"value":"1.4 MB"}],"format":"application/pdf","licensetype":"license_0","url":{"url":"https://meral.edu.mm/record/8277/files/Yamin Antt Zaw,MBAII-97, 24th. Bt..pdf"},"version_id":"4916cadd-5a37-4e91-ac5d-8218a1b5a115"}]},"item_1583103233624":{"attribute_name":"Thesis/dissertations","attribute_value_mlt":[{"subitem_awarding_university":"Yangon University of Economics","subitem_supervisor(s)":[{"subitem_supervisor":"Dr. Su Hlaing Oo"}]}]},"item_1583105942107":{"attribute_name":"Authors","attribute_value_mlt":[{"subitem_authors":[{"subitem_authors_fullname":"Yamin Antt Zaw"}]}]},"item_1583108359239":{"attribute_name":"Upload type","attribute_value_mlt":[{"interim":"Other"}]},"item_1583108428133":{"attribute_name":"Publication type","attribute_value_mlt":[{"interim":"Thesis"}]},"item_1583159729339":{"attribute_name":"Publication date","attribute_value":"2022-04-01"},"item_title":"Customer Satisfaction and Repurchase Intention on Foodpanda","item_type_id":"21","owner":"20","path":["1582965660463"],"publish_date":"2022-07-16","publish_status":"0","recid":"8277","relation_version_is_last":true,"title":["Customer Satisfaction and Repurchase Intention on Foodpanda"],"weko_creator_id":"20","weko_shared_id":-1},"updated":"2022-07-16T07:02:59.046767+00:00"}